Christopher Coughlan Email & Phone Number

Boston, Ma, Us

Quincy, Massachusetts, United States

>Opening our software database to look over, make changes, update and submit orders in an efficient and accurate manner for customers >Taking phone calls, opening tickets, and taking tech carrier calls with applicable information taking from techs >Troubleshoot modems and assisting carrier needs>24 hour broadband placement orders assigned>Keeping up with daily orders and ticket queue>Keeping up to date on daily objectives set by Broadband Activations manager>Contacting the premier representative or customer directly throughout the time of the order is assigned>Working with Project Managers on installation details specific to that project assigned.>Government Enterprise Infrastructure Solutions cleared

Braintree, Massachusetts, United States

>Provide general assistance and personal customer service to a customer base of 300+ individuals daily>Specialization in alcohol beverages and utilities>Assisting with customer needs in terms of locating product or presenting merchandise>Surplus warehouse merchandise management and organization>Daily inventory administration and stock replenishment >Using TC-51 devices to stock, scan, price and label shelves>Emptying bottle returns, dispense cardboard, and trash on a daily basis >Trained on using J1-192 to drive and stock merchandise

Braintree, Massachusetts, United States

>Supervising an expansive online ordering system via the company website>Specialization in beverage and bedding stations >Actively utilizing JDA (John Donald Armstrong; founder) software for supply chain management and retail operations>Surplus warehouse merchandise management and organization>Daily inventory administration and stock replenishment>Use TC-51 scanners to stock amd label merchandise>Made pricing labels for merchandise that comes through receiving onto the sales floor>lead of two warehouse employees to make sure to reach daily objectives>worked freight from receiving end of the store.

Braintree, Massachusetts, United States

>Provide general assistance and personal customer service to a customer base of 500+ individuals daily>Supervising an expansive online ordering system via the company website>Specialization in beverage and bedding stations >Former retail associate in the seasonal department selling special order merchandise pre-promotion>Cashier handling transactions amounting to approximately $4,000 per day

Quincy Massachusetts

>Sales associate providing customer service for a local, family-owned business in Quincy for over 40 years >Prescription delivery to senior and affordable housing properties around the city>Compression stocking and medical brace fitting >Medical equipment and device specialty including bed rails, walkers/rollators, commodes, and additional bedroom and bathroom devices >Regular inventory management, preparation and organization

Bridgewater Massachusetts

>Worked independently and collaboratively to provide assistance for various sport programs at the University> Organized and circulated equipment for each sports team>Served as an usher for sports games including volleyball, football, baseball, and track and field>Concession stand cashier at Swenson Field Stadium

Quincy Massachusetts

> Troubleshooting various hardware problems i.e. updating and replacing equipment > Partitioning and updating operating systems> Network troubleshooting and general inquiry response> Built Ethernet cables by connecting RJ45 connectors to associated CAT cables> Distributed computer equipment throughout the high school campus

Bachelor'S Degree, Management Information Systems, General, Freshman To Senior (Gpa 3.3)

Activities and Societies: >Involved with soccer team and Intramural soccer >A associate member of Phi Kappa Theta fraternity for one year.

Business Management/Information Systems (Lisbon Portugal), Junior

Activities and Societies: Study in Portugal Network >Took Portuguese classes and Human Resources Management during the Spring of 2018.

Business Management, Freshmen To Junior Year

>Took three business courses during the summer sessions at Quincy College >Principles of Management >Statistics for Business >Marketing.

High School Diploma, Information Technology, 9-12 (3.6 Gpa)

Activities and Societies: >Played JV soccer for one year and varsity soccer for three years. Appointed Captain my Senior year. >Student.