Christopher Cox Email & Phone Number

Germantown, Maryland, United States

•Responsible for managing the technical testing process for customers including setup and teardown of Disaster Recovery tests, customer Proof of Concepts and actual Disaster Recovery events.•Work with customers to ensure RPO and RTO SLA's are met during any Disaster Recovery event or test.•Support, deploy, and maintain enterprise VMware, Windows/Active Directory, Linux, Zerto, Veeam, and SAN components within corporate environment.•Support and maintain Cisco UCS environment.

Germantown, Maryland, United States

Responsible for responding to trouble calls, alerts and customer service/ access requests.Update and maintain accurate rack elevation diagrams.Rack, stack, and cable network equipment.Process/ assist in the resolution of support tickets from customers.

United States

• The manager on duty during my shifts.• Responsible for opening and closing the store based on my shift for the day.• Responsible for making bank deposits, inventory counts, and addressing any issues that arise during my scheduled shift.

United States

• Verified health insurance information for patients and health insurance companies.• Preformed quality assurance checks on all work done by other associates.• Ensured information collected was accurate and up to date before sending it out to the client.

United States

• Worked a temporary position with a company called Lash Group.• Worked in a call center environment• Verified health insurance information for patients and insurance companies.