Christopher Cox Email & Phone Number

Germantown, Maryland, United States

• Responsible for managing the technical testing process for customers including setup and teardown of Disaster Recovery tests, customer Proof of Concepts and actual Disaster Recovery events.
• Work with customers to ensure RPO and RTO SLA's are met during any Disaster Recovery event or test.
• Support, deploy, and maintain enterprise VMware, Windows/Active Directory, Linux, Zerto, Veeam, and SAN components within corporate environment.
• Support and maintain Cisco UCS environment.

Germantown, Maryland, United States

Responsible for responding to trouble calls, alerts and customer service/ access requests.Update and maintain accurate rack elevation diagrams.Rack, stack, and cable network equipment.Process/ assist in the resolution of support tickets from customers.

United States

• The manager on duty during my shifts.
• Responsible for opening and closing the store based on my shift for the day.
• Responsible for making bank deposits, inventory counts, and addressing any issues that arise during my scheduled shift.

United States

• Verified health insurance information for patients and health insurance companies.
• Preformed quality assurance checks on all work done by other associates.
• Ensured information collected was accurate and up to date before sending it out to the client.

United States

• Worked a temporary position with a company called Lash Group.
• Worked in a call center environment
• Verified health insurance information for patients and insurance companies.