Learning Experience Designer Ii
Current—Developed the Jamf School - Certified Tech Course (Jamf 240), a two-day, instructor-led certification course, which resulted in a 6.2 percent growth in Jamf School's CSAT score in it's first year of delivery.—Content owner for the Jamf Pro - Certified Admin Course (Jamf 300), a four-day, advanced instructor-led certification course. I lead the development of course content.—Designed Jamf Educator, an asynchronous learning platform designed to teach educators and educational technology professionals about Jamf Teacher. —Created internal content creation process and developed training process for new team members. —Led migration of content to Heretto, a DITA-based CCMS. Led development of testing infrastructure using Caveon’s Scorpion, a secure testing environment.