Christopher Dalton Email & Phone Number

We are here to make a positive difference in the lives of our customers, team, and communities with everything we do.Live Demos, Setups, and Support while trying to Master ConfigMgr and Intune.

Solano County, California, United States

Engineering new solutions for the SCCM environment. Automated multiple taskswithin the organization to cut costs and reduce staff workload.Key Projects and Achievements:• Greatly expanded the automation and utilization of Configuration Manager for the County.• Deployed a cloud management gateway (CMG) for remote users.• Completely automated both server and workstation patching.

Dixon, California, United States

Head Coach for Dixon High School Cross Country Program. Managing all aspects of the program during the Fall season.Assistant Coach for Track and Field in the Spring.Multiple student-athletes have transitioned to participating in college Cross Country or Track and Field after their time in our team.

Specializing in Third Party applications seamlessly integrating them into our Health Care organization. Mainly utilizing Microsoft System Center Configuration Manager.SCCM Expert

Fairfield, Ca

Responsible for the maintenance and troubleshooting of the network equipment in a24/7 high availability environment, assigned systems include the public and private networkinfrastructure as well as data rooms and data centers.Key Projects and Achievements:• Built and deployed an enterprise platform for physical security and cameras• Deployed multiple off-site network sites that connected to the enterprise• Maintained external firewall policies and packet capture technologies

Fairfield, Ca

My primary responsibility is the end user experience whether that's on their workstations, laptops, and/or VDI environment. Mainly utilizing SCCM, GPO and the hardware on the machine to ensure every user is able to function properly within the Information Technology infrastructure. I also serve as a level 3 support for the Help Desk.Key Projects and Achievements:• Developed scripting solutions to automate TPM/Bitlocker encryption for enterprise deployment.• Developed and Deployed SCCM 2012 Application Catalog for customers to download enterprise software.

Fairfield, Ca

Key Projects and Achievements:• Technical Lead for enterprise wide upgrade to Windows 7• Technical Lead for enterprise Single Sign-on integration• Assisted in building and deploying Microsoft SCCM 2012 for a healthcare environment• Support in company upgrade to CPOE• Multiple Company awards for Customer Service and Technical Skills• Completed Certification for Cerner Security EngineerMy primary responsibilities include responding in an appropriate manner to incoming calls for help from all computer users in the organization; analyzing calls to develop an understanding of the nature, importance and urgency of the problem; accurately documenting calls and/or service requests in a problem-tracking database system; personally resolving called-in problems or assigning those problems to the appropriate in-house staff member or outside vendor; assigning appropriate due dates; tracking problem calls using a database to ensure solutions are arrived at in a timely manner; and follow-up with customers to ensure their satisfaction with the quality and timeliness of service provided. Another responsibility is managing complex, multi-level tasks that require planning, coordination and monitoring as a project.

San Diego, Ca

Repaired all Dell equipment that was under warranty, analyzing customer’s equipment,and resolving hardware issues. Along with escalating issues if hardware wasn’t fixed with-in atimely manner.Achievements:• Multiple Dell Hardware Certifications (DCSE)• Completed A+ Certification