Christopher K. Desalvo Email & Phone Number

◆ HOW I BUILD SUCCESSAs a transformational operations and finance executive, I lead high-growth companies in optimizing financial operations and fueling unprecedented profit growth by identifying and capitalizing on opportunities to improve operational performance, growth, and revenue. My expertise is in shaping & building top-performing shared service, center of excellence (COE), and customer success frameworks with large-scale global workforces. My accomplishments have branded me as a relentless bottom-line driver who surpasses ambitious goals with process innovation and creative solutions. I harness my extensive consumer and commercial banking, financial, and operational background to streamline operations, uncover improvement opportunities, optimize existing capabilities & resources, and execute against the plan to deliver rapid results. ◆ INFLUENCE & IMPACT➥ Steered Covid action plan, moving to remote work in 4-days with 30% increase in engagement and securing record NPS and loss levels.➥ Leveraged technologies, including Bots, RPA, and AI-based tools, providing real-time customer insights to inform 30+ automations and cutting 450K work hours.➥ Led a global workforce expansion from 30 to 750+, driving $75M/costs out of the business.➥ Spearheaded 2 of the largest financial industry merger integrations/conversions with 10M+ customers and 30K staff.➥ Architected and executed the Payments and Transmissions client experience strategy, garnering $10M in savings and $7M in incremental revenue.➥ Spearheaded the 3-year strategic plan vs. 2019, positioning organization for critical financial success--$150M in savings, $35M in revenue, and achieved more flexible/distributed workforce.◆ WHAT OTHERS SAY“He dives 100% in everything he touches. Our region had huge financial success with Chris at the financial helm. He provided smart, effective, and winning guidance while maintaining a steady hand no matter the situation.”“ He always sets the right tone for his team members to ensure they succeed in every situation. His leadership through continuous changing environments is unwavering.”◆ SIGNATURE EXPERTISE ✓Transformational Leadership✓COE & Shared Services Strategies✓Operational & Process Optimization✓Board of Directors✓Consumer & Commercial Banking✓Financial Governance✓Logistics & Fulfillment✓Mergers & Integrations✓P&L Management✓Risk & Change Management✓Tactical & Strategic PlanningEager to share my expertise in leading global organizations to achieve strategic results, you can contact me at christopher.desalvo67@gmail.com.

Listed skills include Leadership, Management, Loans, Credit, and 46 others.