Our team at Micro Center thrives on providing top-notch customer support, and as a Customer Service Representative, I play a pivotal role in that success. My journey through customer service began at McDonald's and continued at First Step Pediatrics, where developing strong problem-solving skills and quick thinking became my forte. Currently pursuing a degree in Information Technology at SUNY Westchester Community College, I am on track to complete my studies in 2025. With a background from the University at Albany, SUNY, my academic and professional experiences are intertwined, empowering me to deliver exceptional service in the tech industry.