Christopher Duncan Email & Phone Number

Melville, New York, United States

• Close multiple deals, generating increased revenue for the company by providing tailored merchant cash advance solutions to small and medium-sized businesses.
• Conduct outbound prospecting calls and cold outreach, qualifying leads and building a strong sales pipeline.
• Develop customized financial proposals based on the unique needs and business models of clients, effectively communicating the benefits of financing solutions.
• Build and maintain long-term client relationships, ensuring high satisfaction and repeat business.
• Collaborate with underwriting and legal teams to streamline contract approval processes and ensure compliance with company policies.

Valley Stream, New York, United States

• Managed a heavy volume of daily email communications between the gateway and airline offices.
• Supervised all shipments to and from Pennsylvania, New Jersey, Connecticut, Ohio, and DC, ensuring compliance with all regional regulations ensuring timely delivery.
• Identified and implemented cost-saving measures, resulting in a reduction in operational expenses.
• Responsible for monitoring and updating the daily workflow of gateway and transportation.
• Effectively managed and resolved unforeseen logistical challenges, such as minimizing disruptions and maintaining service levels.
• Processed and compiled a high volume of console shipments using ETMS software.

Valley Stream, New York, United States

• Accurately processed cash withdrawals, deposits, and other routine banking transactions while maintaining a high level of accuracy and attention to detail.
• Identified referral opportunities for banking products and services, contributing to branch sales goals and deepening customer relationships through cross-selling efforts.
• Actively promoted banking services, including Paycor, to business customers, and advised clients on tailored solutions and new product offerings to meet their financial needs.
• Maintained strict adherence to security procedures and protocols, minimizing potential risks related to fraud or errors in financial transactions.

Garden City, NY

• Consistently ranked as a top sales earner per hour, significantly contributing to in-store sales growth and outperforming sales targets.
• Stayed updated on the latest market trends and continuously enhanced product knowledge, enabling effective customer engagement and tailored recommendations.
• Successfully cross-sold products and introduced promotions to maximize sales opportunities, increasing average transaction value.
• Delivered exceptional customer service by addressing needs, resolving concerns, and converting frustrated customers into loyal, repeat clients.
• Coordinated the tracking of store inventory, particularly for high-ticket items, ensuring product availability and accuracy in stock levels.
• Managed financial transactions with a high level of accuracy, balancing cash registers and ensuring smooth end-of-day reconciliations.

Valley Stream, New York, United States

• Point of contact for new campers and parents and signed everyone in upon arrival.
• Managed and maintained an emergency contact list for campers.
• Responsible for equipment safety ensuring all campers had a safe environment for recreational activities.
• Lead and participated in activities and games for campers.
• Lead offsite trips and ensured all campers followed the proper safety precautions.
• Managed and settled disputes between campers and offered alternate solutions.