Christopher Duncan Email & Phone Number

Melville, New York, United States

•Close multiple deals, generating increased revenue for the company by providing tailored merchant cash advance solutions to small and medium-sized businesses.•Conduct outbound prospecting calls and cold outreach, qualifying leads and building a strong sales pipeline. •Develop customized financial proposals based on the unique needs and business models of clients, effectively communicating the benefits of financing solutions. •Build and maintain long-term client relationships, ensuring high satisfaction and repeat business. •Collaborate with underwriting and legal teams to streamline contract approval processes and ensure compliance with company policies.

Valley Stream, New York, United States

•Managed a heavy volume of daily email communications between the gateway and airline offices.•Supervised all shipments to and from Pennsylvania, New Jersey, Connecticut, Ohio, and DC, ensuring compliance with all regional regulations ensuring timely delivery. •Identified and implemented cost-saving measures, resulting in a reduction in operational expenses. •Responsible for monitoring and updating the daily workflow of gateway and transportation. •Effectively managed and resolved unforeseen logistical challenges, such as minimizing disruptions and maintaining service levels.•Processed and compiled a high volume of console shipments using ETMS software. •Main point of contact for coordination of consoles being built and transported.•Collaborated closely with cross-functional teams, including logistics, customer service, and warehouse staff, to ensure smooth and efficient operations.

Valley Stream, New York, United States

•Accurately processed cash withdrawals, deposits, and other routine banking transactions while maintaining a high level of accuracy and attention to detail. •Identified referral opportunities for banking products and services, contributing to branch sales goals and deepening customer relationships through cross-selling efforts. •Actively promoted banking services, including Paycor, to business customers, and advised clients on tailored solutions and new product offerings to meet their financial needs. •Maintained strict adherence to security procedures and protocols, minimizing potential risks related to fraud or errors in financial transactions.

Garden City, Ny

•Consistently ranked as a top sales earner per hour, significantly contributing to in-store sales growth and outperforming sales targets. •Stayed updated on the latest market trends and continuously enhanced product knowledge, enabling effective customer engagement and tailored recommendations. •Successfully cross-sold products and introduced promotions to maximize sales opportunities, increasing average transaction value. •Delivered exceptional customer service by addressing needs, resolving concerns, and converting frustrated customers into loyal, repeat clients. •Coordinated the tracking of store inventory, particularly for high-ticket items, ensuring product availability and accuracy in stock levels. •Managed financial transactions with a high level of accuracy, balancing cash registers and ensuring smooth end-of-day reconciliations. •Worked closely with team members, offering guidance and support, and contributing to a positive and collaborative work environment. •Maintained the store’s visual appeal by stocking shelves and organizing supplies, ensuring a clean, attractive, and customer-friendly shopping environment.

Valley Stream, New York, United States

•Point of contact for new campers and parents and signed everyone in upon arrival. •Managed and maintained an emergency contact list for campers. •Responsible for equipment safety ensuring all campers had a safe environment for recreational activities. •Lead and participated in activities and games for campers. •Lead offsite trips and ensured all campers followed the proper safety precautions. •Managed and settled disputes between campers and offered alternate solutions.