Specialist
Current
Mar 2021 - Present
Who is Christopher Glass? Overview
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Quick answer
Christopher Glass is listed as Specialist at Lift HCM, based in Minneapolis, Minnesota, United States. AeroLeads shows a matched LinkedIn profile for Christopher Glass.
Christopher Glass previously worked as Technical Support Specialist at Paylocity and Advanced Support Technician at Intuit. Christopher Glass holds English/Language Arts Teacher Education from Harper College.
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Email format at Lift HCM
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Lift HCM
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Profile bio
About Christopher Glass
Dedicated and adaptable, with an established history of management, service, and support experience. Recognized for the ability to follow established processes while discovering methods for process improvement. Specializes in payroll, HR, and client services.
Current workplace
Christopher Glass's current company
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7 roles
Christopher Glass work experience
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Technical Support Specialist
Knowledge Management Analyst· Created, edited, published, and curated knowledge resources for company clients as well as company employees.Technical Support Specialist· Researched and resolved back-end software issues for a wide range of software products.· Worked closely with Business Analysts to improve product functionality to act proactively with potential product issues.· Excelled in a team-based environment to coordinate and resolve issues, ultimately becoming captain of a software support team.Professional Account Manager· Responsible for personally handling over 75 client accounts, with clients responsible for up to $75k in revenue.· Actively communicated daily with clients via phone and email to best address client needs.· Represented the company at several company-held client conferences to showcase client-engagement and growth opportunities.
Sep 2014 - Dec 2018
Advanced Support Technician
Knowledge Advisor· Assisted frontline agents in researching product questions via email, phone, and chat.· Performed Quality Care projects to help agents with first contact resolution.· Handled escalated product and service issues relating to product concerns.Professional Account Manager· Assisted clients directly in a call-center type environment with payroll questions, with a focus on small business clientele. · Helped clients to understand bookkeeping, payroll, and tax-related topics.
Sep 2011 - Aug 2014
Store Manager
Store Director· Managed several locations in the North Central Illinois region, with staffs totaling over 25 employees.· Responsible for accurate record keeping, file management, inventory, business goals.· In charge of hiring and training new employees, as well as general turnover.
Aug 2009 - Apr 2011
Store Manager
Boards Video Llc
Experience with Inventories and Loss PreventionExperience with Many Types of Conflict ResolutionResponsible for Staff Management and Store GoalsResponsible for Daily Business Management
Aug 2006 - Aug 2008
Bookseller
Responsible for Stocking, Sales, and Customer ServiceExperience with Shelving and OrganizingOften Responsible for Running Separate Discount Books LocationExperience Resolving Guest IssuesOften Stayed for Overtime Projects
Jul 2006 - Jan 2007
Shift Manager & Assistant Manager
Experience in Customer ServiceExperience in Sales of PromotionsResponsible for Cash Handling Including Bank DepositsIn Charge of Sales Goals for Entire Staff
Aug 2002 - Apr 2006
2 education records
Christopher Glass education
English/Language Arts Teacher Education
Graduate Diploma
Buffalo Grove High School
FAQ
Frequently asked questions about Christopher Glass
Quick answers generated from the profile data available on this page.
What company does Christopher Glass work for?
Christopher Glass works for Lift HCM.
What is Christopher Glass's role at Lift HCM?
Christopher Glass is listed as Specialist at Lift HCM.
Where is Christopher Glass based?
Christopher Glass is based in Minneapolis, Minnesota, United States while working with Lift HCM.
What companies has Christopher Glass worked for?
Christopher Glass has worked for Lift Hcm, Paylocity, Intuit, Blockbuster, and Boards Video Llc.
How can I contact Christopher Glass?
You can use AeroLeads to view verified contact signals for Christopher Glass at Lift HCM, including work email, phone, and LinkedIn data when available.
What schools did Christopher Glass attend?
Christopher Glass holds English/Language Arts Teacher Education from Harper College.
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