This is mainly in the summer when I participate in this so this affect my current job role now.

Handling negotiations with quotes on a daily basis with in the B2B environmentResponsible for 200 over with the north region and building a great rapport with these accounts.Dealing with all inbound calls to the customer support/helplineBuild relationships with teams throughout the business to ensure excellence in sales and customer serviceLiaise with the external to achieve monthly targets.Managing a portfolio of customer accounts and maximising sales from those… Show more Handling negotiations with quotes on a daily basis with in the B2B environmentResponsible for 200 over with the north region and building a great rapport with these accounts.Dealing with all inbound calls to the customer support/helplineBuild relationships with teams throughout the business to ensure excellence in sales and customer serviceLiaise with the external to achieve monthly targets.Managing a portfolio of customer accounts and maximising sales from those customers.To make proactive, outbound sales calls to existing customer base to maximise up-selling and cross-selling opportunities.Answer inbound telephone calls, being the main point of contact for clients and dealing with the call in an efficient manner.To receive inbound customer enquiries, identify requirements and pro-actively respond and provide solutions.To accurately input and maintain customer records on the system. • Administrating and managing new client, orders, providing advice on queries you may have.Liaising with team leader and external account manager finding ways and working together to achieve monthly targets. I would also work with externals to see which customers have been falling behind in terms of spending, and then find away to gain business back to prevent them going to our competitors. Show less

Supervise all 5 bar within the Venue Supervise Employees Conduct appropriate training Organise staff meetings Stock control management.Cocktail experience, Slice and pit fruit for garnishing drinks, Attempt to limit problems and liability related to customers, Able to multi task in an enviornment with busy atmosphere,Serve ice cold alcoholic and not alcoholic drinks to the customers, Knowledge of different types of spirits, Promotions responsibilities for the club.

Maintaining and developing relationships with existing and new customers in person and via telephone calls and emails.Completing administrative work, as requiredListening to customers requirements and presenting appropriately.Negotiating the terms of an agreement and closing salesLiaising with colleagues and management to Achieving targets Carrying out cash handling and maintaining existing payments. One of my responsibilities was to provide a high level of sales… Show more Maintaining and developing relationships with existing and new customers in person and via telephone calls and emails.Completing administrative work, as requiredListening to customers requirements and presenting appropriately.Negotiating the terms of an agreement and closing salesLiaising with colleagues and management to Achieving targets Carrying out cash handling and maintaining existing payments. One of my responsibilities was to provide a high level of sales support by ensuring all queries are responded to in an efficient, professional and timely manner. Making outbound calls to existing clients to promote and sell the product to a variety of business types that have the necessary requirement. Also this included taking in a high volume of inbound calls and dealing with any queries such as, opening a new account, help with an existing one or if they require to hire a new product on a new contract. Show less

Daily operation duties; serving, delivery duties, closing down ready for the next shift, stock take variance analysis.Satisfying customers’ needs An effective communicator with guestsTake prompt action to resolve complaints according to company policyBeing a Bar Supervisor has give me the ability to mentor and develop a team and deliver the highest level of customer service. I always have kept a positive attitude with a focus on customer service and excellent attention… Show more Daily operation duties; serving, delivery duties, closing down ready for the next shift, stock take variance analysis.Satisfying customers’ needs An effective communicator with guestsTake prompt action to resolve complaints according to company policyBeing a Bar Supervisor has give me the ability to mentor and develop a team and deliver the highest level of customer service. I always have kept a positive attitude with a focus on customer service and excellent attention to detail. Customer experience and satisfaction was the priority for my as I welcomed guests on a regular basis. Also having a knowledge of the food menu was useful especially when we had guests who came into have a snack and a beverage. Show less