Christopher Guzman Email & Phone Number

United States

•Conducted initial assessments to identify immediate safety concerns, using direct questions to evaluate thoughts of suicide, self-harm, substance use, and risk to dependents.•Developed and implemented safety plans with clients, identifying warning signs, coping skills, and support resources.•Collaborated with supervisors and Mobile Crisis Teams for high-risk cases, ensuring appropriate interventions.• Scheduled follow up calls with clients to review coping tools and provide ongoing support, ensuring comprehensive follow-up care would be provided by team.

United States

• Provide evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow-up services to individuals in emotional distress.• Interact with clients by telephone and provide resources through an online interface.• Maintain confidential information in accordance with legal standards and/or County regulations.

United States

• Provide evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow-up services to individuals in emotional distress.• Interact with clients by telephone, SMS text messaging, and/or web chat.• Maintain confidential information in accordance with legal standards and/or County regulations.

Merced, California, United States

• Prepared reports and notes within timelines; understood and followed oral and written instructions.• Used knowledge of principles, procedures, techniques, and trends in providing rehabilitation services for Behavioral Health and Recovery Services.• Created and planned monthly events, ensuring all aspects were organized efficiently.• Ordered supplies and necessary items for events, managing logistics and inventory.• Created training guides with Medi-Cal material to support educational initiatives.• Trained onboarding Peer staff, ensuring a comprehensive understanding of their roles.• Attended outreach events and presented information about available services to the community.• Met deadlines under stressful conditions, and completed multiple projects with conflicting deadlines.• Maintained confidential information in accordance with legal standards and/or County regulations.

California, United States

• Provided excellent service and attention to clients through phone conversations• Administered political surveys and performed data collection for election.• Input client information into spreadsheets and company databases to provide leaders with quick access to essential client data.

California, United States

• Provided excellent service and attention to customers through phone conversations.• Consistently met service team sales targets and call handling quotas consistently, reaching 55 successful calls to completion on daily average.• Input client information into spreadsheets and company databases to provide leaders with quick access to essential client data.

North Hollywood, Ca

• Answered incoming telephone calls to provide store, products, and service information. • Reviewed files, recordings, and other documents to obtain information to respond to requests. • Assisted teammates with sales-processing tasks to meet daily sales goals.• Used technology resources to assist customers in locating and selecting items.

Van Nuys, Ca

• Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines. • Prioritized and organized tasks to efficiently accomplish service goals.• Juggled multiple projects and tasks to ensure high quality and timely delivery.• Demonstrated self-reliance by meeting and exceeding workflow needs.• Assembled and packaged an average of 40 care packages daily.