Christopher Guzman Email & Phone Number

United States

• Conducted initial assessments to identify immediate safety concerns, using direct questions to evaluate thoughts of suicide, self-harm, substance use, and risk to dependents.
• Developed and implemented safety plans with clients, identifying warning signs, coping skills, and support resources.
• Collaborated with supervisors and Mobile Crisis Teams for high-risk cases, ensuring appropriate interventions.
• Scheduled follow up calls with clients to review coping tools and provide ongoing support, ensuring comprehensive follow-up care would be provided by team.

United States

• Provide evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow-up services to individuals in emotional distress.
• Interact with clients by telephone and provide resources through an online interface.
• Maintain confidential information in accordance with legal standards and/or County regulations.

United States

• Provide evidence-informed crisis intervention, suicide prevention, information & referral, brief supportive counseling, and follow-up services to individuals in emotional distress.
• Interact with clients by telephone, SMS text messaging, and/or web chat.
• Maintain confidential information in accordance with legal standards and/or County regulations.

Merced, California, United States

• Prepared reports and notes within timelines; understood and followed oral and written instructions.
• Used knowledge of principles, procedures, techniques, and trends in providing rehabilitation services for Behavioral Health and Recovery Services.
• Created and planned monthly events, ensuring all aspects were organized efficiently.
• Ordered supplies and necessary items for events, managing logistics and inventory.
• Created training guides with Medi-Cal material to support educational initiatives.
• Trained onboarding Peer staff, ensuring a comprehensive understanding of their roles.

California, United States

• Provided excellent service and attention to clients through phone conversations
• Administered political surveys and performed data collection for election.
• Input client information into spreadsheets and company databases to provide leaders with quick access to essential client data.

California, United States

• Provided excellent service and attention to customers through phone conversations.
• Consistently met service team sales targets and call handling quotas consistently, reaching 55 successful calls to completion on daily average.
• Input client information into spreadsheets and company databases to provide leaders with quick access to essential client data.

North Hollywood, CA

• Answered incoming telephone calls to provide store, products, and service information.
• Reviewed files, recordings, and other documents to obtain information to respond to requests.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Used technology resources to assist customers in locating and selecting items.

Van Nuys, CA

• Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Juggled multiple projects and tasks to ensure high quality and timely delivery.
• Demonstrated self-reliance by meeting and exceeding workflow needs.
• Assembled and packaged an average of 40 care packages daily.