Responsible for the outbound transportation to customers from the Dole Springfield, OH facility, Bessemer City, NC as well as the Orefield, PA Cross Dock facility. Reported to the Senior Transportation Manager of the East Transportation Group. • Tracked all deliveries, overages, and expenditures, performed regular reviews of employees, evaluated and selected carriers, orchestrated training, helped maintain profit margin while balancing the needs of the individual customer.• Developed several reporting methods to evaluate Carrier, Individual and Group performance for the Transportation Team.• Facilitated the construction and implementation of a new dispatching and ordering system to be implemented company wide.• Conducted weekly/monthly meetings with all carriers to monitor and improve performance. • Negotiated a weekly run for carriers which reduced the cost to company by over $250,000 yearly savings, as well as improved performance for carrier and customer.• Constructed and award a new 2 year bid for the East Transportation Group, reducing overall cost by 2.5% from 2014.• Negotiated and collected rates from carriers which aided sales in the pursuit of new customers and new opportunities with existing customers.• Generated presentations to present customers, carriers, and other outside vendors as well as senior management within Dole.

Responsible for the Over the Road and Project Cargo departments at the Cincinnati Branch; reported directly to the East Regional Director of Operations.• Tracked all overtime and expenditures, performed regular reviews of employees, evaluated and selected hires, orchestrated training, and maintained profit and loss for both the Over the Road and Project Cargo departments.• Constructed all the bids for the East Region, including (but not limited to) the Procter & Gamble, Meijer, Del Monte, and Wegmans accounts.• Became the official produce expert, and advised various branches in the nation on pricing and procedure.• Routinely developed presentations to advise perspective clients of their Yusen Options and developed outside sales leads.• Generated a total revenue of over $8.5 million dollars.

Brokerage Agent in charge of the Produce Dispatch Team and their training, and the Asset Division of the brokerage department including maintenance and DOT policies.• Ran the 5 million dollar Wal-Mart account. Managed the scheduling, quoting, and dispatching trucks.• Personally, maintained a monthly profit margin of over 40,000 dollars, and ran a profit and loss comparison monthly for the sales department detailing each account. • Awarded the RWI Transportation Customer Service Award in only 2nd quarter at the company.

Managed and dispatched over the road and local drivers for the Cincinnati and Durham markets.• Reviewed and maintained DOT Logs, Fuel Tax Reports, Vehicle Maintenance Records, Vehicle Registration and Vehicle Inspection Reports.• Audited payroll for both over the road and local drivers.• Maintained a web-based spreadsheet that allowed customers to view each individual run, kept records of all shipments and movements for seven different customer locations, and managed a spreadsheet detailing all driver logs.• Resolved customer grievances and driver complaints.• Worked with upper management to maintain appropriate profit and loss standards.• Awarded certificate for outstanding customer service by the client General Electric.

Helped to create a model dispatching procedure to eliminate unprofitable mileage.• Managed all brokered freight sales and the subsequent dispatching; this included posting the loads, rate pricing, and deciding which bids were satisfactory.• Resolved customer grievances and driver complaints.• Created dedicated runs for customers matching them with the proper driver(s) and equipment.

Dispatched drivers from both Cincinnati and Wilmington.• Conducted safety training and monthly safety meetings to outline goals.• Reviewed and maintained DOT logs, fuel tax reports, vehicle maintenance records, vehicle registration, and vehicle inspection reports.• Resolved customer grievances and driver complaints.• Developed rate quotes, made retention calls, developed leads, and made sales.

Managed the unloading of trailers, freight inspection, and reloading trailers for proper route.• Organized routes and dispatched drivers accordingly.• Resolved customer grievances, driver complaints, and monitored returns.• Maintained payroll and freight records to submit daily to the corporate office.