Christopher Heck

Christopher Heck Email and Phone Number

Scrum Master at Wells Fargo Home Mortgage @ Wells Fargo
san francisco, california, united states
Christopher Heck's Location
Charlotte, North Carolina, United States, United States
Christopher Heck's Contact Details

Christopher Heck work email

Christopher Heck personal email

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About Christopher Heck

A Charlotte resident since 2004, I have spent fourteen years with Wells Fargo starting as a frontline loan servicing specialist in Default Mortgage Servicing and then developed into roles such as operations analyst, business systems consultant, and implementation consult for consumer lending lines of business. In 2018 I shifted to Human Resources as a technology release manager for an Oracle HCM product. In 2020, I embraced a change to Agile methodology as a scrum master. Since then I have coached seven teams across multiple Human Capital Management SaaS and .Net systems to become high performing with Agile Scrum. Additionally, I have an Associates Degree in Computer Programming and I pride myself on being a servant leader, team player, quick learner, and strong performer.

Christopher Heck's Current Company Details
Wells Fargo

Wells Fargo

View
Scrum Master at Wells Fargo Home Mortgage
san francisco, california, united states
Website:
wellsfargo.com
Employees:
246787
Christopher Heck Work Experience Details
  • Wells Fargo
    Scrum Master
    Wells Fargo May 2020 - Present
    Charlotte, North Carolina, United States
    Coach two to three Agile Scrum teams at a time and have coached seven total scrum teams across Workday, ServiceNow, and .Net applications. Strong track record of starting new teams and growing from little to no Agile experience into strong performing teams. Also experienced at coaching existing teams to push themselves to become more self-organizing and true champions of the Scrum framework.
  • Wells Fargo Home Mortgage
    Release Manager
    Wells Fargo Home Mortgage Oct 2018 - May 2020
    Charlotte, North Carolina Area
    Track and managed production releases and environment refreshes for Oracle HCM software and various other internal and third-party applications for Human Resources. Partnered with third-party representatives to resolve defects and quarterly release upgrades. Provided tracking of yearly compensation and performance review cycles which included software upgrade, reporting updates, communications, and executive deadlines. Produced executive reporting to key stakeholders and application owners on a… Show more Track and managed production releases and environment refreshes for Oracle HCM software and various other internal and third-party applications for Human Resources. Partnered with third-party representatives to resolve defects and quarterly release upgrades. Provided tracking of yearly compensation and performance review cycles which included software upgrade, reporting updates, communications, and executive deadlines. Produced executive reporting to key stakeholders and application owners on a weekly basis. Show less
  • Wells Fargo Home Mortgage
    Business System Analyst
    Wells Fargo Home Mortgage Dec 2015 - Oct 2018
    Charlotte, North Carolina, United States
    Execute project definition documents for project management office to define all business problems, scope, impacts and sizing for large scale initiatives that impacted technology assets. Primary driver of establishing new efforts and ensuring the project teams were prepared to execute on the included scope while minimizing risks associated with scope creep and incorrectly solutioning the problems.
  • Wells Fargo
    Implementation Consultant
    Wells Fargo Aug 2013 - Dec 2015
    Charlotte, North Carolina, United States
    Work closely with project managers to ensure all project artifacts, timelines, and deliverables are executed as expected for each effort. Worked closely with technology teams to ensure impacts to technology assets are accurate and addressed. Coordinated teams to work together and ensure cross-functional impacts were handled. Wrote process procedure and system user guide documentation. Developed process flows for current and future state. Developed and delivered virtual and in-person trainings… Show more Work closely with project managers to ensure all project artifacts, timelines, and deliverables are executed as expected for each effort. Worked closely with technology teams to ensure impacts to technology assets are accurate and addressed. Coordinated teams to work together and ensure cross-functional impacts were handled. Wrote process procedure and system user guide documentation. Developed process flows for current and future state. Developed and delivered virtual and in-person trainings for more than 300 employees. Show less
  • Wells Fargo Home Mortgage
    Business Systems Consultant
    Wells Fargo Home Mortgage Jan 2013 - Aug 2013
    Develop strong software requirements specifications, create system designs that work with system in current and future state, provide administrative support for desktop applications, and conduct basic SQL queries for operational reporting needs.
  • Wells Fargo Home Mortgage
    Operations Analyst
    Wells Fargo Home Mortgage Jun 2012 - Jan 2013
    Monitor, compile, and provide operational reporting to business leaders; create presentations for communicating operations data, monitor illogical reporting for operational errors, develop creative solutions for newly discovered system issues or new regulatory requirements. Additionally, I conducted all risk reviews for new projects to determine what impacts may happen as a result of implementing a change.
  • Wells Fargo
    Loan Servicing Specialist
    Wells Fargo Jul 2009 - Jun 2012
    Charlotte, North Carolina, United States

Christopher Heck Education Details

Frequently Asked Questions about Christopher Heck

What company does Christopher Heck work for?

Christopher Heck works for Wells Fargo

What is Christopher Heck's role at the current company?

Christopher Heck's current role is Scrum Master at Wells Fargo Home Mortgage.

What is Christopher Heck's email address?

Christopher Heck's email address is pa****@****hoo.com

What is Christopher Heck's direct phone number?

Christopher Heck's direct phone number is +130160*****

What schools did Christopher Heck attend?

Christopher Heck attended University Of Phoenix, Johnson And Wales University.

Who are Christopher Heck's colleagues?

Christopher Heck's colleagues are Ebony Rahman, Ravi Shukla, Alec Dilorenzo, Mba, Chpc, Laura Roman, Fawn Mcmanus, Komal Jaju, William Dollarhide.

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