Christopher Henry Email & Phone Number

Las Vegas, Nevada, United States

• Developed and executed comprehensive test plans and test cases for enterprise banking applications using Agile methodologies, consistently enhancing product quality and ensuring software reliability and performance.
• Demonstrated expertise in a variety of testing techniques including:-Functional Testing: Assured that all features performed according to user requirements.-Black Box Testing: Evaluated systems through external.
• Utilized Azure DevOps Server for rigorous bug tracking and management, which streamlined issue resolution processes and maintained high-quality standards.
• Conducted API testing with Fiddler and tackled complex multi-server, multi-tenant environments, identifying and resolving intricate system issues.
• Collaborated effectively across remote teams, utilizing Agile practices to meet tight deadlines and improve operational efficiencies.
• Regularly interacted with stakeholders to demo new features and enhancements, aligning product development with strategic business objectives.

Las Vegas, Nevada Area

Tawk.to is a messaging application that allows businesses to monitor and chat withvisitors on their website, mobile app or from a customizable page.Implemented and optimized testing processes for the Tawk.to platform, improving client satisfaction and system usability.Engaged with clients to identify their needs, translating feedback into actionable.

Las Vegas, Nevada Area

Managed technical support for IT infrastructure, performing troubleshooting and system enhancements to ensure operational efficiency and minimize downtime.Conducted hardware and software testing, including system upgrades and configurations, to ensure high service levels.Maintained a diverse IT environment including firewalls, routers, switches, servers.