Christopher Hidalgo

Christopher Hidalgo Email and Phone Number

GRC Analyst | Information Professional @ Bazaarvoice
austin, texas, united states
Christopher Hidalgo's Location
Lubbock, Texas, United States, United States
About Christopher Hidalgo

Chris Hidalgo is an information professional with over 10 years of service experience and 5 years working with information systems. Having completed degrees in Economics and Information Science, Chris' career trajectory has focused on understanding how people decide, evaluate, and enable solutions in their business operations. This multidisciplinary education combined with research interest in operating under uncertainty and limited resources spearheaded his focus in governance, risk, and compliance (GRC).In his position at the Texas Tech University Libraries, Chris served as a Unit Coordinator and student staff manager. In this role, Chris maintained staffing for business hours, projected budgeting to accommodate for new merit raise opportunities, managed inventories, and allocated available library resources for patrons and academic faculty.Working in municipal Information Technology services, Chris worked on scaled deployments of new enterprise software involving changes to organizational processes and procedures during core system transitions. In collaboration with Human Resources and Audit departments, Chris assisted in the data conversion and mapping between ERP systems.As a software specialist at a SaaS Information Security company, Chris worked with the team to improve support processes and customer education resources. He presented compliance topic webinars and worked directly with all levels of management for client organizations to meet their regulatory requirements using Tandem GRC solutions.

Christopher Hidalgo's Current Company Details
Bazaarvoice

Bazaarvoice

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GRC Analyst | Information Professional
austin, texas, united states
Website:
bazaarvoice.com
Employees:
1134
Christopher Hidalgo Work Experience Details
  • Bazaarvoice
    Grc Analyst
    Bazaarvoice Jul 2023 - Present
    Austin, Texas, United States
  • Bazaarvoice
    Associate Grc Analyst
    Bazaarvoice Jul 2022 - Jul 2023
    Austin, Texas, United States
  • Conetrix
    Audit And Security Consultant (Conetrix Security)
    Conetrix Jan 2022 - Jul 2022
    Lubbock, Texas, United States
    • Prepared, executed, and reported on audit of subset of FFIEC CAT, CIS, and NIST SP 800-53 cybersecurity controls to include interview, document review, and testing of systems to support compliance audit activities. • Coordinate audit logistics and scheduling for on-site or remote examination. • Assist technicians to perform vulnerability scans and analysis of customer networks and infrastructure. • Present findings and recommendations to executive and IT management for Penetration Tests and Audit and Vulnerability Assessments. • Create compliance topic presentations and participate in discussion panels during the Tandem KEYS user conference. • Collaborate with auditor staff in maintenance and development of work programs using the Tandem Audit Management software.
  • Conetrix
    Support Specialist (Tandem, Llc)
    Conetrix Jun 2020 - Jan 2022
    Lubbock, Texas, United States
    • Assist customers, prospects, and internal teams regarding the Tandem GRC software suite• Collaborate with development team for requirements gathering, testing, and software updates to meet 10 day sprint cycle deadlines• Present over 100 customer/prospect demonstrations, trainings, and webinars for software solutions and compliance topics• Serve as resource for Account Managers for pre and post-sale support• Mentor and train new Support Team members• Research financial industry trends and regulatory requirements (FFIEC, GLBA, NIST)
  • Lubbock County
    Data Center Application Specialist
    Lubbock County Oct 2019 - May 2020
    • Analyze legacy system data for conversion to new systems• Migrate legacy system data to new systems in collaboration with departments• Provide user support for computers, applications, and related technology• Liaison between HR and County Audit implementation teams• Maintain Lubbock County website (eGov CMS) with updated departmental reports and information• Research solutions for software and hardware• Respond to IT service calls after office hours• Adhere to CJIS and TLETS compliance
  • Lubbock County
    Lan Support Specialist
    Lubbock County Jun 2019 - Oct 2019
    Lubbock, Texas Area
  • Texas Tech University
    Unit Coordinator - Texas Tech University Architecture Library
    Texas Tech University Feb 2015 - Jun 2019
    Lubbock, Texas Area
    • Supervise student assistants, hire, train, and evaluate• Review and document library processes to produce relevant job aids and instruction• Maintain and troubleshoot technology and equipment• Assist patrons at the Reference/Circulation desk• Manage billing and fines for lost materials• Collaborate with library faculty to compile statistics for accreditation and annual reports• Libraries’ Assessment Team: 2015-2016 co-chair, 2016-2019 member• Libraries’ User Experience Team: 2018-2019 member
  • Texas Tech University
    Student Assistant - Texas Tech University Libraries Acquisitions Dept.
    Texas Tech University Nov 2012 - Oct 2014
    Lubbock, Texas Area
    • Received and compiled invoices for new books and media• Created invoices for electronic books • Filed completed invoices and Liaison order forms
  • Texas Tech University
    Student Assistant - Texas Tech University Libraries Government Documents
    Texas Tech University Apr 2011 - Nov 2012
    Lubbock, Texas Area
    • Processed United States Senate and Congressional Hearings• Checked in Nautical charts and other geographical maps• Created records to be added to the library catalog
  • Texas Tech University
    Student Assistant - Texas Tech University Libraries Serials Maintenance Dept.
    Texas Tech University Aug 2009 - Aug 2010
    Lubbock, Texas Area
    • Sorted and shelved new domestic and international newspapers• Organized and shelved new periodicals• Pulled and prepped periodicals to be sent to the bindery• Processed bound volumes to be added to the collection

Christopher Hidalgo Skills

Library Services Research Sql Information Architecture Social Sciences User Experience Testing Remote User Testing Integrated Library Systems Information Systems Relational Data Modeling User Experience Qualitative Research Quantitative Research Data Analysis Morae User Research

Christopher Hidalgo Education Details

Frequently Asked Questions about Christopher Hidalgo

What company does Christopher Hidalgo work for?

Christopher Hidalgo works for Bazaarvoice

What is Christopher Hidalgo's role at the current company?

Christopher Hidalgo's current role is GRC Analyst | Information Professional.

What schools did Christopher Hidalgo attend?

Christopher Hidalgo attended University Of North Texas, Texas Tech University.

What skills is Christopher Hidalgo known for?

Christopher Hidalgo has skills like Library Services, Research, Sql, Information Architecture, Social Sciences, User Experience Testing, Remote User Testing, Integrated Library Systems, Information Systems, Relational Data Modeling, User Experience, Qualitative Research.

Who are Christopher Hidalgo's colleagues?

Christopher Hidalgo's colleagues are Simonas Puškorius, Eidmantas Slėnys, Rekha Jayadev, Clémentine Bourreau, Ellen Trout, Yvanna H., Tiffanie Bell.

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