Christopher Hidalgo Email & Phone Number

Austin, Texas, United States

Austin, Texas, United States

Lubbock, Texas, United States

• Prepared, executed, and reported on audit of subset of FFIEC CAT, CIS, and NIST SP 800-53 cybersecurity controls to include interview, document review, and testing of systems to support compliance audit activities. • Coordinate audit logistics and scheduling for on-site or remote examination. • Assist technicians to perform vulnerability scans and analysis of customer networks and infrastructure. • Present findings and recommendations to executive and IT management for Penetration Tests and Audit and Vulnerability Assessments. • Create compliance topic presentations and participate in discussion panels during the Tandem KEYS user conference. • Collaborate with auditor staff in maintenance and development of work programs using the Tandem Audit Management software.

Lubbock, Texas, United States

• Assist customers, prospects, and internal teams regarding the Tandem GRC software suite• Collaborate with development team for requirements gathering, testing, and software updates to meet 10 day sprint cycle deadlines• Present over 100 customer/prospect demonstrations, trainings, and webinars for software solutions and compliance topics• Serve as resource for Account Managers for pre and post-sale support• Mentor and train new Support Team members• Research financial industry trends and regulatory requirements (FFIEC, GLBA, NIST)

• Analyze legacy system data for conversion to new systems• Migrate legacy system data to new systems in collaboration with departments• Provide user support for computers, applications, and related technology• Liaison between HR and County Audit implementation teams• Maintain Lubbock County website (eGov CMS) with updated departmental reports and information• Research solutions for software and hardware• Respond to IT service calls after office hours• Adhere to CJIS and TLETS compliance

Lubbock, Texas Area

Lubbock, Texas Area

• Supervise student assistants, hire, train, and evaluate• Review and document library processes to produce relevant job aids and instruction• Maintain and troubleshoot technology and equipment• Assist patrons at the Reference/Circulation desk• Manage billing and fines for lost materials• Collaborate with library faculty to compile statistics for accreditation and annual reports• Libraries’ Assessment Team: 2015-2016 co-chair, 2016-2019 member• Libraries’ User Experience Team: 2018-2019 member

Lubbock, Texas Area

• Received and compiled invoices for new books and media• Created invoices for electronic books • Filed completed invoices and Liaison order forms

Lubbock, Texas Area

• Processed United States Senate and Congressional Hearings• Checked in Nautical charts and other geographical maps• Created records to be added to the library catalog

Lubbock, Texas Area

• Sorted and shelved new domestic and international newspapers• Organized and shelved new periodicals• Pulled and prepped periodicals to be sent to the bindery• Processed bound volumes to be added to the collection

Master Of Science - Ms, Information Science/Studies

Bachelor Of Arts - Ba, Economics