Christopher Hilbert Email & Phone Number

Clearwater, Florida, United States

Project manager 1 deals with dispatching techs to new and existing accounts to perform lighting and electrical maintenance.

• Provide excellent guest services through check-in/check-out, customer service, booking and changing reservations, arranging transportation• Ensure incoming staff complies with company policy through thorough training to follow restaurant procedures, appraising staff performance, maintaining safety and food quality standards• Interact and keep customers happy while handling complaints by providing excellent guest experiences, gathering feedback on product quality and service levels• Supervise daily shift operations

St. Petersburg Clearwater

• Serve guests during am and pm bistro shifts while cooking, cleaning, and maintaining the kitchen, and assisting with ordering supplies• Help guests with choosing alcoholic beverages and bistro menu items• Provide thorough guest services such as check-in/check-out, customer service, booking and changing reservations, arranging transportation• Maintain hotel grounds throughout shift by supervising common areas and cleaning

Lake Buena Vista, Florida, United States

• Complete daily merchandising, merchentainment, and greet/assist guests with inquiries regarding product• Assist Head of House, coordinators, and leaders with various tasks on property• Provided excellent customer service, cashiering, and sales in jewelry and watches

Miami, Florida, United States

• Represent company as manager of a high-volume store in a demanding seasonal atmosphere• Handle customer relations such as online orders, returns, exchanges, and locate products at other locations• Complete nightly deposits, merchandising, employee training, scheduling, and monitored daily sales goals

Inverness, Florida, United States

• Deliver outstanding customer service to guests• Completed nightly deposits, trained employees for various positions around store, merchandised and inventoried stock as needed

Tampa, Florida, United States

• Provide concierge services for guests through arranging transportation, ing local entertainment and dining• Process nightly deposits and gave outstanding customer service• Trained new hires on daily and nightly tasks at the front desk and around property• Completed guest check-in/check-out• Performed emergency maintenance and housekeeping to improve guests' experiences• Ensured Third party reservations were properly handled through inquiries• Personalized all guest relations through knowing frequent guests by name and fostered strong relationships with them