Christopher Jackson Email & Phone Number

make determinations and implement actions / corrective actions not covered by procedures.Provide a large variety of engineering support functions on product testing of hardware/software modifications, failure analysis and root cause failure.Create BUG reports related to Application S/W and Control S/W.Utilize Windows based applications and Stratasys internal databases for failure reporting and for the purpose of creating reports based on system performance and trends.Interface with Engineering, Manufacturing and Customer Service on procedural and technical related issues as a cross-functional team member.Provide technical assistance, create and maintain PM schedule, coordinate parts replacement, and responsible for performing preventative maintenance for FDM center.Provide troubleshooting and technical assistance to Applications Engineers.