Christopher Johnson

Christopher Johnson Email and Phone Number

Duty Manager @ The Westin Cape Town
Cape Town, WC, ZA
Christopher Johnson's Location
City of Cape Town, Western Cape, South Africa, South Africa
About Christopher Johnson

Started in the industry as a Porter and later escalated myself to a Guest Relations Officer position by implementing the following skills and attributes as ensuring to provide upscale , professional and high class guest service experience. Analyse guest feedback and improve strategic direction to continuously improve hotel ratings . Responding to guest needs and anticipate their unstated ones, expect and react promptly to guest requirements and inquires. Promote all amenities and programs offered to create a great guests experience . Currently been promoted to a Hotel Duty Manager at Queen Victoria Hotel

Christopher Johnson's Current Company Details
The Westin Cape Town

The Westin Cape Town

View
Duty Manager
Cape Town, WC, ZA
Website:
marriott.com
Employees:
206259
Christopher Johnson Work Experience Details
  • The Westin Cape Town
    Duty Manager
    The Westin Cape Town
    Cape Town, Wc, Za
  • The Westin Cape Town
    Duty Manager
    The Westin Cape Town Aug 2024 - Present
    City Of Cape Town, Western Cape, South Africa
  • Queen Victoria Hotel - Cape Town, South Africa
    Hotel Duty Manager
    Queen Victoria Hotel - Cape Town, South Africa Sep 2023 - Oct 2024
    South Africa
    Greeted guests and facilitated check-in and check-out procedures.• Submitted incident and activity reports to inform future decision-making on policies.• Scheduled and made reservations for guests using hotel and management software.• Addressed questions and resolved escalated issues complaints • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.• Greeted customers warmly, aiming to provide positive, smooth check-in experiences.. Created a 5 star guest experience to each individual guest

Frequently Asked Questions about Christopher Johnson

What company does Christopher Johnson work for?

Christopher Johnson works for The Westin Cape Town

What is Christopher Johnson's role at the current company?

Christopher Johnson's current role is Duty Manager.

Who are Christopher Johnson's colleagues?

Christopher Johnson's colleagues are Bonnie Rosenthal, Samir Maichi, Shelly Boxall, Maria Henry, Yash Rathore, Hanna Batchelor, John Salas.

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