Chris Kansas Email & Phone Number

San Francisco, Ca, Us

Santa Clara, California, Us

Boston, Massachusetts, Us

Provided high-level oversight and strategic direction across security operations, investigations, and configurations within the Next-Gen Web Application Firewall product platform, monitoring and analyzing cybersecurity risk to identify anomalous activities, resolve incidents, and implement remediations. Led a series of successful security investigations for business customers that uncovered new behaviors and malicious activity, scripting firewall tools and batch automations to immediately mitigate risk.Launched 500+ sensor version upgrades to all ThreatX customers on a monthly or bimonthly basis, successfully deploying enhancements in AWS and INAP data centers; implemented DevOps process improvements to increase the efficiency of sensor version upgrades in a time-sensitive manner.Automated outdated manual processes associated with customer SSL certification tracking, increasing visibility into certification status and creating alerts for clientele regarding impending expirations. Fielded 1.3K+ tickets throughout tenure at ThreatX, playing an instrumental role in increasing the net promotor score (NPS) for customer satisfaction as a result of exceptional client service.Performed in-depth research into common vulnerabilities and exposures (CVEs) to inform the development of new rules for risk mitigation, maintaining a state-of-the-art security framework.Utilized exceptional interpersonal communication and active listening skills to train multiple Security Operations Center (SOC) Analysts at ThreatX, leveraging insights into individual employee strengths and areas of desired improvement to coach personnel on cybersecurity and risk management. Cultivated knowledge of Layer 7 architecture protocols for REST, BGP, TLS/SSL, DNS, and HTTP.

Denver, Co, Us

Managed all product and services risk in Western Union, collaborating cross-functionally with Products, Compliance Systems, and Internal Testing teams to generate risk assessments, spearhead remediation plans, and make recommendations for residual risk mitigation across all platforms.Strategically uncovered previously unidentified legacy product lines that were unrepresented in current transaction reporting, leveraging findings to inform the development and approval of a risk assessment with subsequent actions for residual risk management and workstream optimizations. Acted as the Product Risk SME for global compliance enterprise risk assessment, leading data collection, formatting, and analysis for all product transactions to determine inherent risk and make recommendations for mitigation strategy; presented findings to C-Suite and Board of Directors.Piloted the transfer of Western Union’s enhanced due diligence from the AML Compliance Team to the Operations Onboarding Team, establishing desktop SOPs and training 33 staff on the analytical process to streamline the client onboarding experience and reduce time to transaction.Pioneered process automation by developing a Python script that sanitized and streamlined the Excel data for high-risk corridors within Western Union, overhauling inefficient manual procedures to improve information accuracy, increase productivity, and reduce data processing time. Partnered directly with Solution Architects to execute patches and fixes as needed to remediate high-risk, high-priority vulnerabilities, safeguarding business continuity, compliance, and security. Championed the development and implementation of an Excel-based tool for utilization in determining inherent product vulnerabilities, strength of controls, and residual product risk; educated leadership, risk analysts, and product teams on tool functionalities and maintenance procedures.

Milwaukee, Wi, Us

Drove new business development and bottom-line growth by promoting and selling a portfolio of financial products, securing high customer satisfaction in support of retention and referrals. Utilized financial risk analysis methodologies to inform clientele on the potential repercussions of ineffective fiscal planning, working collectively to implement solutions that aligned with client goals. Built and sustained long-lasting relationships with customers, cultivating an expansive sales pipeline and professional network encompassing 50+ individuals and small businesses in the Clinton area.

Leveraged technical acumen and strong time and task management skills to coordinate PC desktop support, troubleshooting, and hardware and software repairs in a fast-paced law firm environment. Piloted the digitization of electronic legal records in support of operational efficiency, establishing a policy for the retention and disposal of documents in compliance with local, state, and federal laws.Successfully identified and patched vulnerable operating systems, mitigating network threats.

Certificate, Cybersecurity

Bachelors, Economics