Retail/Grocery Manager I Customer Engagement I Team Builder I Leader I Mentor I Coach I Training I Safety Awareness I Asset Protection I Operations I Merchandising I Conflict ResolutionExperienced Retail/Grocery manager with a demonstrated history of customer service, leadership, team building, conflict resolution, operations management, merchandising, talent acquisition, safety and loss prevention.Retail/Grocery ManagementChriskowal63@gmail.comOver 20 years of retail management and 5+ years of grocery management in a diverse collection of companies delivering a high level of management proficiency. Accomplishments:*While at Bed Bath and Beyond led a great team to increase sales from $12 million to $25.5 million in a span of three years.*At Bed Bath and Beyond spearheaded our customer service program that consistently graded 100% on Mystery Shopper Reports.*While at Macy's successfully implemented the Star Rewards Program, signed up 34,000 customers for promotions/savings in a one year span compared to 29,000 the prior year.*While at Trader Joe's was heavily into the donating of food for various charities and food banks.