Christopher Lilly Email & Phone Number

Midlothian, VA, US

Richmond, Virginia, United States

Richmond, Virginia Area

Richmond, Virginia Area

– Responsible for high level support of technical and clinical applications and various IT systems including HL7, NMI and vendor interfaces.– Work to implement, maintain and support multiple 3rd party applications through the Division including application patching, system upgrades, and new hardware deployment with a focus on patient monitoring.– Consult.

Richmond, Virginia

– Provide leadership, driving and implementing Information Security (IS) activities and measures in company facilities supported by the division.– Develop education, awareness and training for all hospital staff.– Work with Directors to establish InfoSec and HIPAA compliance for their departments and ensure audit readiness, create and enforce policies and.

Richmond, Virginia

– Responsible for the training and on boarding of all new Technical Analysts.– Provide advanced troubleshooting for high priority and critical issues throughout the hospital, guided and trained new techs, assisted in interviews for open positions.– Developed training and application support documentation including Hardware device training and.

Richmond, Virginia

– Maintained and documented several software installation guides and troubleshooting information on our internal IT&S Wiki.– Provided end user support, prioritized tickets and resolved service issues timely while maintaining friendly customer service and attention and exceeding expected SLA Performance goals.– Completed various projects throughout the.

Richmond, Virginia

Use ConnectWise ticket system to track and create tickets, managed time and priority for jobs.Perform on-site and remote support to troubleshoot basic to advanced issues with wireless networks, Windows Server 2003, printers, desktops and WISE thin-client laptop and desktops.Virus removal and data restoration, hardware repairs, inventory/asset management.