Processed cash and card transactions with accuracy, carefully handling payments and balancing receipts to minimize errors and maintain financial integrity.Coordinated closely with kitchen and bar staff to manage orders efficiently, optimizing service speed and ensuring smooth communication for a seamless dining experience.Proactively addressed customer inquiries and resolved complaints promptly and professionally, fostering a positive environment and maintaining high levels of guest satisfaction.Maintained cleanliness and organization within the dining area, adhering to health and safety standards to ensure a safe and pleasant experience for guests.Assisted with the setting up and breakdown of the dining area for events and large parties, ensuring an organized and timely service that met the needs of various occasions.

Conducted thorough analyses of market trends and financial data to support sales and trading operations, contributingto improved decision-making processes and strategic planning.• Provided project management assistance by organizing and categorizing data, which facilitated the adoption of newbusiness initiatives and enhanced overall workflow efficiency.• Performed extensive research on SEC and FINRA regulations to ensure policy compliance, tracked key audit areas, andproactively identified potential risks.• Observed and learned the daily operations by rotating through the Equity Trading, REPO, ETF, CorrespondenceClearing and Stock Loan desks, gaining valuable insights into the industry's practices and functions.• Collaborated with fellow interns to develop a strategic proposal for establishing a new branch of the firm focused onoutsourced trading services. Co-created a detailed pitch deck and presented the business plan to senior executives andthe CEO, showcasing effective teamwork, strategic thinking, and presentation skills.