My extensive career in the hotel industry provides me with a wealth of experience and expertise in all facets of hotel development, operations, and management. From the initial stages of conception and business planning through to the successful opening of hotels, I have comprehensive hands-on involvement in tasks such as project management, site selection, construction, IT system setup, policy creation, and staff development. My commitment to revenue growth, cost reduction, customer service… Show more My extensive career in the hotel industry provides me with a wealth of experience and expertise in all facets of hotel development, operations, and management. From the initial stages of conception and business planning through to the successful opening of hotels, I have comprehensive hands-on involvement in tasks such as project management, site selection, construction, IT system setup, policy creation, and staff development. My commitment to revenue growth, cost reduction, customer service, and disaster preparedness / rapid response has allowed me to keep hotels operational without any closures throughout my 19-year career. Show less

My hotel management philosophy is built on four core pillars that consistently deliver positive outcomes, including increased Net Operating Income (NOI), a positive Return on Investment (ROI), and long-term financial sustainability. 1. Revenue Growth: I have kept a focus on revenue optimization through strategic initiatives, corporate sales, optimized pricing, revenue management strategies, and OTA optimization.2. Budget Management: Pivotal to my strategy is decreasing costs thought… Show more My hotel management philosophy is built on four core pillars that consistently deliver positive outcomes, including increased Net Operating Income (NOI), a positive Return on Investment (ROI), and long-term financial sustainability. 1. Revenue Growth: I have kept a focus on revenue optimization through strategic initiatives, corporate sales, optimized pricing, revenue management strategies, and OTA optimization.2. Budget Management: Pivotal to my strategy is decreasing costs thought vendor negotiation in all purchasing decisions, monitoring housekeeping and laundry efficiency, and using an inventory management application to reduce waste and optimize stock levels.3. Customer Service & Guest Satisfaction: Central to my approach is an unwavering commitment to ensuring exceptional guest service, which has resulted in positive reviews, repeat business, and strong customer loyalty.4. Employee Retention Training and Development: Through immersive onboarding, training, and employee performance evaluations I have fostered a collaborative and positive work environment that promotes employee retention. Show less

In March 2013, I took on the management of what was then the Best Western Stagecoach Inn Leesville, facing a challenging scenario. The property was in disrepair, losing money, and had been placed on Best Western probationary status. Within just three months of taking control of the property, I executed a remarkable transformation. I turned the property around from financial losses and probationary status to achieving a positive return on investment (ROI).In June 2016, I effectively… Show more In March 2013, I took on the management of what was then the Best Western Stagecoach Inn Leesville, facing a challenging scenario. The property was in disrepair, losing money, and had been placed on Best Western probationary status. Within just three months of taking control of the property, I executed a remarkable transformation. I turned the property around from financial losses and probationary status to achieving a positive return on investment (ROI).In June 2016, I effectively rebranded the hotel, transitioning it from a traditional Best Western to the innovative concept of SureStay by Best Western, becoming one of the pioneering SureStay properties and playing a key role in shaping the brand's identity. Show less

In my role, I was responsible for the comprehensive management of motel operations, which encompassed front desk management, hotel sales, marketing, housekeeping, and maintenance. Additionally, I led a highly successful property renovation project that involved a complete overhaul of guest rooms and public spaces.

Substitute Teacher

• Instructed 2 classes per week with 11 students in each class.• Assisted Professor with class design and teaching materials• Advised students on class projects and participated in evaluating student assignments

• Researched international trade institutions• Contributed to an online database of international trade organizations

• Conducted market research directed at multimillion-dollar telecommunication infrastructure manufactures and the defense communications industry• Implemented partnerships with large computer hardware manufactures to develop new products

• Increased OEM sales by 33%• Managed 20 person sales team • Completed competitor price and product analysis on 30 companies• Conducted 150 surveys of computer numerical control manufactures and end users to determine industry acceptance of new products

• Increased rugged division sales by 225%• Created divisional business plan that included new product development• Extended sales channels using distributors, sub-distributors, value added resellers, and independent representatives• Implemented documentation procedures to evaluate conformance to military specifications

• Negotiated international sales /marketing and distribution contracts worth over $10 million • Increased an Italian corporations’ US sales from $125,000 to over 1.5 Million in 8 months • Conducted market research studies including competitive analysis and pricing analysis for 15 clients• Successfully negotiated international sales and marketing contracts with clients in Japan, Italy, Switzerland, France, and Spain.• Developed and conducted survey of 10 U.S. cities and contacted… Show more • Negotiated international sales /marketing and distribution contracts worth over $10 million • Increased an Italian corporations’ US sales from $125,000 to over 1.5 Million in 8 months • Conducted market research studies including competitive analysis and pricing analysis for 15 clients• Successfully negotiated international sales and marketing contracts with clients in Japan, Italy, Switzerland, France, and Spain.• Developed and conducted survey of 10 U.S. cities and contacted state and local chambers of commerce to determine best site for U.S. based manufacturing to serve North American market Show less

Managed 50 end user and OEM accounts and developed 20 new customer relationships.Maintained 6 vendor relationships including biding, purchasing, and sourcing for wireless data and spread-spectrum modems

• Developed and maintained strategic relationships with 10 international clients• Evaluated the production capacity of 6 international vendors to serve North American market and made recommendations for improvement where necessary• Performed product training for 7 distributors with 20 – 30 in attendance• Facilitated partnerships between international manufactures and North American Distributors• Developed 4 strategic sales / marketing, distribution, and advertising… Show more • Developed and maintained strategic relationships with 10 international clients• Evaluated the production capacity of 6 international vendors to serve North American market and made recommendations for improvement where necessary• Performed product training for 7 distributors with 20 – 30 in attendance• Facilitated partnerships between international manufactures and North American Distributors• Developed 4 strategic sales / marketing, distribution, and advertising plans• Engaged in substantial international travel and international business negotiations Show less

Door to door cold call sales to small businessesAssisted customers on product selection instillation, and operation