Christopher Mills Email & Phone Number

Fayetteville, North Carolina

Include but are not limited to....Acquisition, Installation, Implementation, Maintenance, Troubleshooting, and End-of-Life of telephony, computer, server, network security, physical security and wireless equipment.Responsibilities also include training of local personnel within the organization on best practices on using software and maintaining network security.

High Point, North Carolina

Network Technician Trainer - (Jun 2008-Oct 2009) As part of the Signal Company my responsibilities were to include the introductory training of unit soldiers to prepare them for working in a various environment and provide basic Information Technological assistance to our supporting units. During the National Guard annual training during summer 2009, my responsibilities included development of teamwork between military and civilian IT personnel and integration of their equipment, such as Voice over Internet Protocol, video teleconferencing, email services, instant messaging, and file and printer sharing services were included.

Ft. Bragg, North Carolina

Lead Network Technician, - (May 2006-May 2008) Supervisor and team member responsible for installation, configuration, operation and field level maintenance on the IP Joint Network Node. Operated and maintained the baseband portion of the Joint Network Node in the Brigade Signal Network Extension Detachment. Operated and maintained the IP based Command Post Node. Equipment used in the working environment involved Cisco switches and routers, Cisco VoIP equipment including Call Manager and Call Manager Express. My experience with these devices includes both Graphical User Interface and Command Line Interface for equipment configuration. Responsible for Help Desk Management with the following duties: assigning priority of trouble tickets based on effects on unit mission; tracking trouble tickets with responsibility for timely documentation, resolution, and closure of trouble tickets.

Daegu, South Korea

Telecommunications Supervisor - (July2005-Apr2006) In charge of 1 soldier and 6 Korean Nationals ensuring the operation of 10,000 analog telephone lines spanning 3 geographically separate installations. In this capacity, I implemented an On the Job training process to improve soldier transition to the current demands of the mission, ensured that all facilities operated within the Defense Information System Agency (DISA) guidelines, and prepared Standard Operating Procedures for transitional periods of change in responsibility for the position. This improved the transitional phase during the time when the incoming Non-Commissioned Officer prepares to take over for the outgoing Non-Commissioned Officer.

Associate Of Arts And Sciences (A.A.S.), Computer And Information Systems Security/Information Assurance

Graduated with: Associate's Degree in Network Technology Associate's in Information Security.

Highschool Diploma, General Education

Activities and Societies: Cross County Running, Cross Country Skiing, Track and Field.