Christopher Monroe Email & Phone Number

Lake Zurich, Illinois, United States

Lake Zurich Illinois

• Responsible for achieving Sales Plan, utilizing sales reports, maintaining adequate inventory levels in the dealership, and deepening dealer relationships• Responsible for prospecting new business for continued growth of the Echo, Shindaiwa, Bearcat, and Billy Goat brands in the territory• Conduct product knowledge training in dealerships to assist in their sales, and overall knowledge of equipment.• Responsible for merchandising dealerships through upgrading product displays, the use of planograms and in store signage• Responsible for product demonstrations with landscapers, municipalities, parks departments, and school districts. Introducing Fleet Programs to gain market share of product with end users• Responsible for reporting feedback to upper management to bring awareness of market conditions, dealer concerns, service issues, and maintain an edge on our competition• Responsible for maintaining demo product inventory, and controlling expense budget

• Responsible for the management of 146 employees within the store; including performance reviews, oversight of mid-level managers, hiring and corrective action.• Responsible for overseeing performance of top line and bottom line sales in all departments of the store, responsible for overseeing maintenance of a 124,000 square foot building and grounds• Conduct weekly management meetings, auditing store processes and accounting, responsible for managing customer service by recruiting and retaining quality associates• Responsible for insuring company merchandising standards are met, responsible for keeping the store up to date with the most current products and insuring associates are educated on new merchandise• Responsible for order management specifically during peak seasons

Fairview Heights Il.

• Responsible for business development training, sales training, mentoring, and coaching. • Utilizing SMART goals to create consistency to improve sales performance, deepen customer relationships, handling and overcoming objections, and give appropriate feedback in a timely manner.• Managed Escrow Accounts, Lowes Business Accounts, and Accounts Receivable • Was responsible for hiring and termination of all subcontractor positions, conducted training seminars on special order sales, installed sales and commercial sales• Conducted weekly sales specialist meetings on various topics including ethical sales standards, insured store was up to date on promotional pricing and signage

• Managed Zone #1 (Electrical, Plumbing, Outside Lawn and Garden and Seasonal Departments), approved department schedules, reviewed sales reports to manage payroll• Trained department managers, team leaders and sales specialists on special order sales, installed sales and commercial sales• Conducted employee interviews, worked with vendors and merchandisers to maximize sales, was responsible for resolving employee and customer disputes

Greater St. Louis Area

Helping individuals reach retirement goals.

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