Christopher Morris Email & Phone Number

Lone Tree, Co, Us

Denver, Colorado, United States

I focus on teaching security products such as, Passportal, Lastpass, IBM Maas360, Webroot, Bit Defender, Sentinel One, Liongard.

Toronto, Ontario, Canada

Provide knowledge, expertise and support materials for North American retailer network.• North American service and support to retailer’s selling Bluebird imported products.• Technical related content creation for training retailers and customers.• Communicating with suppliers to understand the products and provide feedback on the North American market• Work with Bluebird hired marketing companies to train on products and make sure information is accurate.• Work with High End Audio publications( Stereophile, The Absolute Sound, Positive Feedback) to make sure reviewers are well informed of products before starting review.

Denver, Colorado, United States

Worldwide technical support including AURALiC Streaming Devices, AURALiC HiFi products, Lightning related software & firmware, mobile APP control point, network server configuration etc.• Training retailers and distributors for new launch products and software features.• Training and supervising content manager for technical related content creation.• Translating technical terms into user experience language for marketing & sales department.• Manage customer support ticket system on daily basis, provide effective solution for AURALiC end users.• Design and manage customer knowledgeable system, update AURALiC knowledge-base on regular with firmware upgrade, new products launch and essential feature introduction.

Denver County, Colorado, United States

. Trained retailers for analogue audio products including speakers, amplifiers and turntables.• Performed internal training session for employees about current products and technologies.• Updated latest audio technologies to retail network including network enabled source components.