Christopher Morris Email & Phone Number

Lone Tree, CO, US

Denver, Colorado, United States

I focus on teaching security products such as, Passportal, Lastpass, IBM Maas360, Webroot, Bit Defender, Sentinel One, Liongard.

Toronto, Ontario, Canada

• Provide knowledge, expertise and support materials for North American retailer network.
• North American service and support to retailer’s selling Bluebird imported products.
• Technical related content creation for training retailers and customers.
• Communicating with suppliers to understand the products and provide feedback on the North American market
• Work with Bluebird hired marketing companies to train on products and make sure information is accurate.
• Work with High End Audio publications( Stereophile, The Absolute Sound, Positive Feedback) to make sure reviewers are well informed of products before starting review.

Denver, Colorado, United States

• Worldwide technical support including AURALiC Streaming Devices, AURALiC HiFi products, Lightning related software & firmware, mobile APP control point, network server configuration etc.
• Training retailers and distributors for new launch products and software features.
• Training and supervising content manager for technical related content creation.
• Translating technical terms into user experience language for marketing & sales department.
• Manage customer support ticket system on daily basis, provide effective solution for AURALiC end users.
• Design and manage customer knowledgeable system, update AURALiC knowledge-base on regular with firmware upgrade, new products launch and essential feature introduction.

Denver County, Colorado, United States

• . Trained retailers for analogue audio products including speakers, amplifiers and turntables.
• Performed internal training session for employees about current products and technologies.
• Updated latest audio technologies to retail network including network enabled source components.