Christopher Muldoon Email & Phone Number

Canada

Canada

Ottawa, Ontario, Canada

Ottawa

A mentor and coach to clients in their journey to re-shaping and transforming their lives - by giving the gift of confidence, teaching lessons about consistency, tenacity and belief in oneself. Instilling belief that there is an art to being uncomfortable and that with dedication and hard work, enormous rewards are to be had.• Evaluation of, and subsequently, strategic alignment with business opportunities that provide solid growth potential while minimizing risk • Collaborate and partner with other local experts and professionals in order to deliver client-centric services• Develop individualized services and programs for clients by listening, analyzing, and asking the right questions – this enables a deep understanding of what the client wants to achieve, as well as formulates a plan to remove potential roadblocks

Ottawa, Canada Area

A boutique style fitness facility with over 7000 sq. ft. for group fitness, personal training and high performance training.• Developed detailed reports via Salesforce, and subsequent call-plans which resulted in a 20% increase in memberships in the first 6 months• Mentored and trained all employees, ensuring constant development in their professional and technical skills resulting in the highest quality of client service to date• Responsible for all membership sales activities including daily membership sales, corporate/residential/general-public membership prospecting and marketing related activities• Participated actively to recruit and retain members, convert telephone inquiries into appointments, recruit referrals at point of sale and identify networking functions to present opportunity to market to the membership base• Authored a Standard Operations Procedure (SOP) document to ensure consistency in client experience, as well as employee core competencies

Ottawa, Canada Area

A professional non-profit membership society committed to advancing Chemical Sciences and Engineering through its three (3) constituent societies (Chemistry, Chemical Engineering and Chemical Technology)• Identified, generated and developed three (3) new revenue sources which resulted in approximately $200k in new revenue• Developed, managed and pitched a sponsorship program that resulted in $250K of private and government funding

Canadian multi-national financial services company and the largest bank in Canada by market capitalization.• Proactively engage with clients to deliver a top-notch client experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions• Focused on assisting clients by responding empathetically to a variety of questions, assisting with a myriad of banking solutions and resolving client concerns at first point of contact• Contributed to team results by supporting all colleagues to be successful in meeting client needs• Exceeded employee KPI’s on a quarterly basis, resulting in top performer recognition

145 Iber Rd

• Oversee athletic programs and athlete trainingo Run all Complete Athletics camps/ classeso Monitor and track the performance of all athletes• Generate new business opportunities o Seek ways to attract prospective clients to the facility via programs, classes, seminars, tutorials, social media, and exclusivity• Manage all bookings for the facilityo Ensure all classes/programs and other training sessions are registered onlineo Manage payments and scheduling for members, and groups• Design all training programs for members, athletes/teamso Develop relevant and effective program periodization based on athlete/team needs

Prospecting for new clients using appropriate sales strategies. Analyze and understand clients’ needs, goals and time frame. Design personal fitness programs tailored to each individual client.

Ottawa, Canada Area

Mixing and serving alcoholic beverages to customers. Creating beverage lists, menus and drink promotions.Following all safety and sanitation policies when handling food and beverages. Checking a customer’s identification to confirm that they are legally able to consume alcohol. Monitoring the intake of alcohol by guests, and prohibiting the sale of alcohol to those who are intoxicated. Engaging the guests in conversation

St. Catharines

Brock is the only university in Canada granting a specialized Bachelor of Sport Management (BSM) degree, and it is one of the fastest growing programs in Canada. Our program focuses on the application of theory, principles, and practices of business to the sport industry.

Ottawa, Canada Area

As Intern, my role required working with all team members within the Fan & Community Development and Marketing departments in various capacities assisting in the daily operations but with a focus on assisting the Bell Capital Cup organizing committee and the Director, Fan and Community Development. The Bell Capital Cup, the world’s premier peewee and atom aged hockey tournament, will host more than 400 teams during the 15th annual tournament scheduled for December 2015 – January 2016.

Ottawa, Canada Area

Bachelor Of Applied Science (B.A.Sc.), Sport And Fitness Administration/Management

Activities and Societies: SPMA Games SPMA Alumni Group

Education record