Process changes/revisions to the V-22 Interactive Electronic Technical Manual (IETM) by processing Technical Publication Deficiency Reports (TPDRs). TPDRs are received from the LEM or Data Manager in the form of task through the Workforce Management System (WMS) and tracked through completion in the Joint Deficiency Reporting System (JDRS). Source data is received, reviewed, validated in accordance with S1000D and Mil-STD 3001 and then properly formatted for grammar, spelling, technical content and layout according to V-22 style guides. Once formatting is complete, the TPDR and source data is forwarded to SA and OEM for review and incorporation into the existing IETM.

Utilizes SD1000, WMS, NSIV, XML, Arbortext, and other programs to create the VH-92A Interactive Electronic Technical Manual (IETM) from Logistics Parts Data (LPD) via SLICwave export and post-processing. Converts engineer data from the Sikorsky S-92 Basic Air Vehicle (BAV) and Integrated Air Vehicle (IAV) gained from source data into corrective and scheduled maintenance tasks for the VH-92A, Presidential Helicopter.

Administrative Specialist serving as the mid-level manager for all administrative functions for 363+ personnel. Conducts quarterly inspections and analysis of 13 administrative programs to validate procedural compliance with federal regulations. Establish written internal control procedures for the organization’s correspondence files management system to streamline tracking, filing and retrieval process. Prepared 2000+ pre-travel authorizations in the Defense Travel System database in accordance with Joint Travel Regulations. Audited 2000+ post travel vouchers in the Defense Travel System database prior to approval resulting in 1.5 million dollars in accurately settled travel vouchers. Agency Program Coordinator responsible for overseeing 363+ Government Travel Charge Card accounts within the Citibank database. Responsible for the personal and professional development of 7 Administrative Specialist. Oversee all daily administrative operations by prioritizing workloads to ensure administrative requirements are met. Consistently solves complex, non-routine administrative issues.

Prepared correspondence and reports for all levels of organization and internal and external customers. Provided customer care and serviced the administrative needs of 350+ unit personnel throughout 15 departments. Generated, submitted and tracked 2 daily reports, 4 weekly reports, 6 monthly reports and 3 quarterly reports to internal and external agencies. Proofread 200+ awards for accuracy prior to entry into the Improved Awards Processing System.Initiated and tracked to completion all travel arrangements for Executive level personnel in the Defense Travel System database. Managed calendars and scheduled meetings for executive level personnel.

Manger responsible for providing extensive technical and courteous administrative customer support to 400+ personnel through multiple sources. Reviewed, routed, and tracked to completion all correspondence internal and external to the unit. Supervised all transactions to ensure proper reporting of leave and annual training, within the proper reporting systems. Provided administrative expertise in accordance with administrative technical manuals to peers and executive level superiors. Established and implemented necessary policies and procedures within the organization in order to mitigate discrepancies and improve the administrative correspondence routing and approval process. Implemented procedures as the Unit Privacy Act Representative in accordance with regulations to protect all personal identifiable information (PII) and maintain sensitivity to all issues.

Obtained names, prospects, screened, sold, and processed applicants for enlistment utilizing Achieve Global professional selling and communication skills. Utilized Achieve Global Professional Selling and Communication skills to communicate with potential applicants and parents. Effectively managed 14 Highs Schools and covered over 600 square miles with minimal supervision. Presented over 40 high school classroom presentations to Junior and Senior students. Prepared and reviewed new enlistment documents for 35 new applicants. Conducted daily, weekly and monthly planning in accordance with recruiting goals set forth by higher headquarters.