Christopher North Email & Phone Number

Lebanon, New Hampshire

• Assist with planning for and managing the addition of system members to the D-H Health system.
• Manage external vendor relationships and resolve escalated issues.
• Serve as the expert resource for the Benefits call center and created training materials to help improve the team’s knowledge base.
• Manage escalated employee cases related to benefits and leaves (STD/FMLA/LTD) while acting as the liaison between external vendors, other HR departments, and supervisors.
• Primary presenter and educator for new hires during benefits orientation as well as during Open Enrollment for all locations.
• Primary contact for individualized benefit education sessions to educate and resolve issues, including working closely with the interpreter services to accommodate employees with language and hearing barriers.

Lebanon, New Hampshire

• Maintain an in-depth working knowledge of the benefit plans and options for employees of all different levels.
• Monitor the Benefits Administration departmental inbox to assist with and respond to all inquiries in a timely manner.
• Work with employees to make benefit changes due to qualified life events and maintain notes and cases to document the event.
• Work closely with various outside vendors to resolve file feed issues.
• Maintain tracking and processing of system updates and payroll for all leaves of absence as the acting Interim Leave Administrator.
• Present new hire benefits orientation sessions as well as Open Enrollment benefits sessions.

Lebanon, New Hampshire

It is my duty to maintain awareness of all patients within the Emergency Department (ED). Identify and admit patients into the Emergency Department who arrive via ambulance or helicopter, including trauma patients and STEMI patients. Complete full registration with every patient within the ED and collect consent and authorization signatures as needed to.

As a Guide at Eastern Mountain Sports it was my duty to approach all visiting customers in a friendly, personable manner and not only outfit them with all the gear they would need for their outdoor activity of choice, but also educate them further on outdoor activities and practices, equipment, and encourage the usage of local areas for outdoor activities.

As a Receiving Associate at Sears Holding Corporation it was my duty to load and unload shipment trucks, maintain inventory in the warehouse as well as on the sales floor, maintain weekly productivity reports, and load and unload products for all customers. As a Receiving Associate I was often the last face a customer would see representing Sears, I took.

As a commissioned salesperson at Sears Holdings Corporation it was my duty to approach visiting customers and discover, through the correct questions, individual product needs and equip each customer with a product that would best suit their individual needs. I also used customer relationship management techniques to maintain positive after sale.