Christopher O'Keefe Email and Phone Number

Support store manager with strategies for driving sales and customer satisfaction.Coached employees on providing superior customer service. Managed the Technology Services Department to ensure the quality and timely completion of PC services. Trained associates on store merchandise and available services in effort to provide customers with their optimal technology solution.

Responsible for overseeing all facets of store operations. Worked with Store Manager and Owner in conceiving and executing plans for the long term direction and vision of the store. Managed associates in both the front and back of the store to achieve short and long term operational goals. Collaborated with local business owners and employees to maintain and increase business to business sales. Led inventory management, including sales floor and backroom merchandise maintenance, accounts payable and receivable, and yearly accuracy counts. Developed and implemented loss prevention techniques and tactics. Interviewed job applicants and oversaw hiring process. Handled dissatisfied customers while maintaining a calm demeanor and continually providing professional customer service

Collaborated with Project Manager and Superintendent to ensure project completion. Tracked and processed project documents; RFI’s, Submittals, lien waivers, and general correspondences. Daily onsite coordination with subcontractors, inspectors, owners representatives and additional project faculty to assure accuracy and efficiency. Read, interpreted and modified project drawings and specifications. Performed detailed and accurate material takeoffs. Wrote and processed owner and subcontractor change and purchase orders. Processed monthly owner payments, subcontractor pay applications and vendor invoices and managed project budget.