With over 20 years of work experience in the transportation and logistics industry, I am a seasoned leader and problem-solver who is passionate about delivering extreme solutions to complex challenges. As the Vice President of Operations at JB Harris Transport and Logistics, I oversee the daily operations of the company and ensure that we provide high-quality, accurate, and timely services to our customers. I align my vision and goals with the company's mission and culture, and I value honesty, integrity, and teamwork. I bring diverse perspectives and experiences to the team, having owned and operated my own lawncare business for more than 17 years, and having served as the Director of Customer Solutions at Wallenius Wilhelmsen for 11 years.In my current role, I leverage my skills in manufacturing process improvement, customer relationship management, and operations management to optimize the efficiency, productivity, and profitability of the company. I work with the executive team to develop and implement strategic plans and policies, and I collaborate with the sales, marketing, finance, and human resources departments to ensure customer satisfaction and retention. I also manage the transport, logistics, and quality control of the company, and I lead and mentor the operations staff. I have contributed to the growth and success of the company by reducing costs and waste, improving safety and compliance, and enhancing employee engagement and performance.