Enterprise Service Desk Specialist and Network Communications System Specialist with four years of experience configuring, maintaining, and troubleshooting switches, routers, servers, virtual machines, and NetApp storage devices, configuring encryption tunnels, and utilizing encryption devices. I also have five years of experience as a server and assistant manager in the hospitality industry.With my years of experience in IT and the Hospitality industry, I have learned to communicate effectively in a fast-paced work environment. I am dedicated and passionate, with excellent people and leadership skills. I am also excellent at problem-solving and working efficiently as part of a team and on my own.I am attending the University of Hawaii West Oahu to obtain my BS in Cyber Security, focusing on Cyber Operations. I am looking to contribute and expand my IT and customer service knowledge.