General Manager Full service American Cuisine

Serve, bartend, manage, direct, consult. Over 20 years experience in Events and Event Management. Over 25 years experience in F & B industry.

A Seattle Premier Catering Company.

Administered hotel and departmental rules, regulations, policies and procedures ensuring consistent application and enforcement in Banquet and Conference Set-Up Departments.Hired, trained, cross-trained, disciplined, evaluated and motivated all levels of permanent and on-call staff.Managed scheduling of Banquet and Conference Set-Up Associates.Forecasting and monitored inventory to ensuring adequate supplies for events. Oversaw general housekeeping, maintenance and appearance of 70,000 sq. ft. of Indoor/Outdoor meeting/banquet areas. 34 Meeting rooms which includes two 12, 000 sq. ft. Grand Ballrooms.Monitored and adjusted staff payroll every pay period. Improved overall productivity and reduced labor cost by diligently monitoring labor and operating within budget for a $12 million annual revenue division.Initiated and implemented safe practices to improve environment and reduce incident of injury.Consistently received high Meeting Planner Maritz survey scores.

Managed technical aspects of all events ranging from 4-person board meetings to banquets with 750 guests-designed and set up 11,000 square feet of meeting space to meet customer needs.

Assisted department head in the operation and management of all Banquet Manager Responsibilities including supervising associates in the set up, service and completion of all banquet events.

Lead associates in the set up, service and completion of all events. Responsibilities included service training, directing service of all banquets, cash handling and Banquet Bartending supervision.Professional DevelopmentHyatt Management Training - "Impact Standards" Banquets, Conference Set UpEthics Training, Privacy and Information Policy, Gallup Employee Engagement Training