Christopher Rigby Email & Phone Number
Who is Christopher Rigby? Overview
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Christopher Rigby is listed as CX Technical Consultant at GlobalLogic UK&I, a with 34107 employees, based in West Midlands, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Christopher Rigby.
Christopher Rigby previously worked as Customer Experience Manager at Natwest Group and Senior Design Analyst at Natwest Group. Christopher Rigby holds Bachelor'S Degree, Fine And Studio Arts from Coventry University.
Email format at GlobalLogic UK&I
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About Christopher Rigby
Harnessing Generative AI & AWS Cloud, I design top-tier customer experiences using tools like Amazon Connect, Lex, Bedrock and OpenAI.Professional Snapshot:* 17 years in Banking.* 14 years in change management.* 10 years in Contact Centre solutions.* 6 years leading Digital & Voice Customer Experience.Focused on creating scalable solutions, I merge creative thinking with technical expertise, driving growth in both customer satisfaction and business performance. Open to collaborations.
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Christopher Rigby work experience
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Cx Technical Consultant
Current• CX Technical Consultant specialising in customer experience solutions using AWS Cloud Technology, Amazon Connect, and Voice/Conversational AI/Generative AI.• Expertise in designing and implementing scalable and cost-effective cloud solutions that optimise customer engagement workflows.• Developing and experimenting with voice, conversational AI and generative Ai solutions using Amazon Connect.• Track record of improving customer satisfaction, reducing costs, and enhancing engagement for clients.
Customer Experience Manager
• Designing and delivering change to digital offerings pan bank, supporting 14 Brands and 17 lines of business for Web Chat, In-App Secure Messaging, WhatsApp, Apple Business Chat, and our social channels – Facebook and Twitter • Working in Agile, collaborating with internal and external stakeholders to continuously identify, prioritise and improve customers digital journeys. • Identifying and leveraging emerging technologies and ways of working to help inform and disrupt the strategic direction.
Senior Design Analyst
•Designing and delivering against a large portfolio of business change, experimenting with agile and DevOps delivery methods to test and prove new use-cases and journeys against strategic goals
Digital Transformation Analyst
Digital Customer Support - Transformation Analyst. Managing the development of new Web Chat, Mobile and Secure Messaging capabilities internal and external facing environment.Supporting changes that enhance customer’s digital experience and increase digital adoption.
Senior Design Analyst
Telephony Transformation Design Authority - Senior Design Analyst. Designing and developing contact centre architecture: Integrated desktop / Telephony call routing and IVR call routing systems.
Colleagues at GlobalLogic UK&I
Other employees you can reach at globallogic.com. View company contacts for 34107 employees →
Vitalii S.
Colleague at Globallogic Uk&IUkraine
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Dharmendra Gupta
Colleague at Globallogic Uk&IDelhi, India
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Anton Rudak
Colleague at Globallogic Uk&IUkraine
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Bohdan Romaniuk
Colleague at Globallogic Uk&ILviv, Ukraine
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Gabriella Laurel
Colleague at Globallogic Uk&ILeander, Texas, United States
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Vira Iavorska
Colleague at Globallogic Uk&IUkraine
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Shivnarayan Mishra
Colleague at Globallogic Uk&IWest Delhi, Delhi, India
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Mohsin Ali
Colleague at Globallogic Uk&INew Delhi, Delhi, India
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Devesh Attri
Colleague at Globallogic Uk&INew Delhi, Delhi, India
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Pylyp Larin
Colleague at Globallogic Uk&IKyiv, Kyiv City, Ukraine
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Christopher Rigby education
Frequently asked questions about Christopher Rigby
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What company does Christopher Rigby work for?
Christopher Rigby works for GlobalLogic UK&I.
What is Christopher Rigby's role at GlobalLogic UK&I?
Christopher Rigby is listed as CX Technical Consultant at GlobalLogic UK&I.
Where is Christopher Rigby based?
Christopher Rigby is based in West Midlands, England, United Kingdom while working with GlobalLogic UK&I.
What companies has Christopher Rigby worked for?
Christopher Rigby has worked for Globallogic Uk&I and Natwest Group.
Who are Christopher Rigby's colleagues at GlobalLogic UK&I?
Christopher Rigby's colleagues at GlobalLogic UK&I include Vitalii S., Dharmendra Gupta, Anton Rudak, Bohdan Romaniuk, and Gabriella Laurel.
How can I contact Christopher Rigby?
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What schools did Christopher Rigby attend?
Christopher Rigby holds Bachelor'S Degree, Fine And Studio Arts from Coventry University.
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