I am a dynamic operations leader with a proven track record in driving business growth, optimizing operations, and building high-performing teams. I have 10+ years of leadership experience in the automotive and technology industries. In my current role, I spearhead operations, hiring, accounting, and backend product and service innovations. I’m known for scaling systems, processes, and teams. As a leader, I champion a culture of excellence and empower team members to achieve business objectives while delighting customers. I am committed to continuous learning and eager to leverage my strategic and operations skills to drive transformative growth in the industry.Specialties: Operations, Supply Chain Management, Operational Strategy & Planning, Workflow Optimization, Planning and Organizational Skills, People Manager, Communication Skills, Cross-functional Teams, Scaling Processes and Teams, Project Management, IT, Technology Solutions
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Warranty ManagerAtl Diesel, Inc.Fort Worth, Tx, Us -
Warranty AdministratorAtl Diesel, Inc. May 2023 - PresentTexas, United States● Managed day-to-day interactions with clients regarding parts orders, addressing issues related to defects or warranty claims.● Initiated warranty tickets and liaised with manufacturers globally to diagnose product issues, ensuring swift resolutions for customers.● Developed and implemented departmental policies and procedures, enhancing workflow efficiency and standardization across departments.● Analyzed warranty claims data to identify trends and opportunities for improvement.● Collaborated with cross-functional teams to implement solutions and enhance customer satisfaction.● Provided training and guidance to team members on warranty processes and procedures.● Implemented a cost-saving policy resulting in over $50,000 annual savings in return shipping costs and eliminated man-hours for shipping claims processing. -
Chief Operations ManagerMechanican Jan 2019 - May 2023Dallas-Fort Worth Metroplex -
Lead MechanicGlobal Aviation Services, Llc Aug 2018 - Nov 2018Dfw -
Mechanic SupervisorFluid Delivery Solutions Apr 2018 - Jul 2018Odessa/Midland, Texas Area Maximize performance in consistently meeting goals within a rapid-paced environment; requiring advanced planning, organization, and leadership skills Facilitate all diagnosis, troubleshooting, maintenance and repair work on heavy truck fleet and equipment Perform and supervise all aspects of repair work on heavy trucks, including; clutch, transmission, suspension, drive train, fuel systems, electrical, air system, brake systems, hydraulic systems, etc. Inspect, service, and repair engines, brakes, and other parts of cars, buses, and trucks Complete computerize diagnostic tests to record codes for tracking purposes Emphasize safety, utilizing jack stands and pad locking vehicles during the maintenance process -
PresidentFull Spectrum Automotive Specialists Oct 2016 - 2018Fort Worth, Texas Manage day-to-day schedule and operations of repair shop, maintaining strong focus on quality workmanship and customer service Complete records, warranty documentation, and ensure proper maintenance of tools and equipment Meet face-to-face with customers to provide estimates and explain repairs Maintain constant dedication to quality, maximize accuracy, and assure jobs are completed correctly and in a timely manner Reduce overall cost of vehicle ownership by supervising employees to provide customers with reliable service Improve fuel efficiency by using diagnostic equipment to analyze and troubleshoot auto transmission and engine sensor failure
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PresidentDynamech Llc Dec 2010 - Oct 2016Arlington, Tx Manage day-to-day schedule and operations of repair shop, maintaining strong focus on quality workmanship and customer service Complete records, warranty documentation, and ensure proper maintenance of tools and equipment Meet face-to-face with customers to provide estimates and explain repairs Maintain constant dedication to quality, maximize accuracy, and assure jobs are completed correctly and in a timely manner Reduce overall cost of vehicle ownership by supervising employees to provide customers with reliable service Improve fuel efficiency by using diagnostic equipment to analyze and troubleshoot auto transmission and engine sensor failure
Christopher Watson Education Details
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Business Operations & Supply Chain Management -
Arlington Heights High School12 -
Business Operations & Supply Chain Management
Frequently Asked Questions about Christopher Watson
What company does Christopher Watson work for?
Christopher Watson works for Atl Diesel, Inc.
What is Christopher Watson's role at the current company?
Christopher Watson's current role is Warranty Manager.
What schools did Christopher Watson attend?
Christopher Watson attended The University Of Texas At Arlington, Arlington Heights High School, The University Of Texas At Arlington.
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Christopher Watson
Norfolk, Va3yahoo.com, bah.com, pharoshospitality.com3 +175762XXXXX
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Christopher Watson
Lincoln, Ma1bsci.com2 1 508 6XXXXXXX
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Christopher W.
Technical Specialist | Fraud Detection & Data Security | Sales Engineer | Apm ConsultantRaleigh, Nc
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