Christopher Robinson Email & Phone Number

Tampa, Florida, United States

Tampa, Florida, United States

Greater Tampa Bay Area

Specialize in individual, family, self-employed and small business coverage.

Greater Tampa Bay Area

Highly experienced and knowledgeable Director of Sales and Marketing. Develops and implements strategic marketing plans to maximize the company's competitive advantage. Proven track record with cultivating solid relationships with key decision makers. Train, hire, and develops customer service professionals in generating new accounts through cold calling, and lead development initiatives.

Tampa/St. Petersburg, Florida Area

• Possesses the ability to make it happen, demonstrates excellent time management and people skills. Executes exceptional ravening fan customer service every time, displays high level of energy and positive attitude that impacts the team. Excellent problem solving skills; proactively identifies, evaluates, solves problems, handles customer concerns and inquiries with rigorous, logistic, and a systematic approach that creates effective solutions.• Executes for results; manages and maintains a one million dollar annual revenue store with an expected six percent annual growth. Controls store losses; labor, and supply cost to ensure store growth is achieved. Administrates task with advance time management skills, continuously collaborates with team members the importance of demonstrating a can do attitude to obtain branch and company goals. Mentors, trains, and educates employees how to identify and report any fraudulent or suspicious transactions. Performs daily, weekly, and monthly store compliance audits to ensure that transactions comply with state and federal law, and company policies. Evaluates transactions and accounts against Anti Money Laundering (AML) regulations.

• Investigated, resolved food/beverage quality and service complaints, ensure customer satisfaction is achieved, earned above average returns through suggestive selling, and improved competitive edge. Trained, coached, mentored, supervised 25 employees to effectively enhance customer satisfaction. • Demonstrated effective team building skills; engaged employees by gathering multiple views and being open to diverse perspectives, focusing on a shared purpose that puts the corporation’s overall success first. Thrived to continuously build professional rapport with customers, employees, and suppliers.

• Recruited, supervised, scheduled, recommended employees for promotion, and motivated up to 15 employees. Implemented strategies to successfully retrieved room service equipments/tools to balance inventory, and to achieve above average returns. Improved the strategic intent of the outlet to acquire competitive edge, and developed effective room service tactics.• Introduced and developed new ideas and processes which improve performance and productivity. Generated insight through thought leadership. Leverages business intelligence, data, insight, and other research to drive differential value and expand the corporation’s capability to compete.

Master Of Science, Project Management & Operations, 3.95/4

Master Of Business Administration (M.B.A.), Organizational Development, Gpa 3.67/4

Activities and Societies: Conducted in-depth researches, case studies, and developed professional PowerPoint Presentations.Completed.

Bachelors Of Science, Hospitality Adminstration

I studied Hospitality Adminstration

Associate'S Degree, Hospitality Administration/Management

Activities and Societies: Culinary TeamFood and Beverage Management