Support Counselor/Medication Manager/Record Keeper
United States
Support Counselor- Followed established methods, techniques and procedures for engaging, assisting, instructing and monitoring individuals while assuring safety and well-being. Informed staff and managers of activities occurring at the facility, the level of participation of members and any behavioral issues or challenges encountered. Conferred with supervisor and other team members regarding individual’s goals and the plan for implementation as well as anticipated obstacles in reaching those goals.Medication Manager- Administered prescribed medications under the direction of a nurse, noting times and amounts of patients’ records.Observed clients and recorded changes in condition as well as reported observations and concerns to medical staff.Record Keeping- Protected the security of medical records to ensure confidentiality was maintained. Recorded information such as client identification, events and incidents occurring throughout the shift and other information pertinent to oncoming shift. Communicated with clients, employees, and other authorized individuals to answer questions, disseminate or explain information and address complaints.