Christopher Sanchez Email and Phone Number

Manage the day-to-day security operations of the client site.Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling,payroll, training, coaching, development and supportCoordinate necessary support services to effectively manage client site to meet or exceed financial andoperational goals and provide quality customer serviceUtilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoiceAging by tiers, Training Summary and Training Detail reports) that require interpretation and action foreffective business management.Assure communication of policies, company announcements and job openings through a consistentlyupdated READ file at specific location.Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiringquality candidates.Schedule interviews; oversee preparation of interview questions and other hiring and selection materials.Assist with the interview process, attending and conducting interviews with managers.Oversee preparation of interview questions, selection materials, manage on-boarding and new hire process.

Supervise the day-to-day security operations of the client site.Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling,payroll, training, coaching, development and supportCoordinate necessary support services to effectively manage client site to meet or exceed financial andoperational goals and provide quality customer serviceUtilize WinTeam for scheduling and billing, and to produce reports (such as Scheduling Activity, invoiceAging by tiers, Training Summary and Training Detail reports) that require interpretation and action foreffective business management.Assure communication of policies, company announcements and job openings through a consistentlyupdated READ file at specific location.Communicate staffing needs via Requisition Form; assist recruiters in identifying, interviewing and hiringquality candidates.Schedule interviews; oversee preparation of interview questions and other hiring and selection materials.Assist with the interview process, attending and conducting interviews with managers.Oversee preparation of interview questions, selection materials, manage on-boarding and new hire process.

Oversaw 30+ Receptionists and Physical Security Professionals assigned to client site.Developed and maintained a cross-training curriculum for all guards, ensuring all staff members are proficient at every post in the facility, which maximizes the efficiency of the account.Filed and maintain records provided guidance and training to new employees in effective methods ofmanaging all levels of personnel and site functions.Handled all facets of building and internal access control cards (ordering, activation, maintain logs) for over 1000 individuals. Coordinated with external vendors for deliveries and answeredquestions about the venue and controlled access to client site or facility through the admittance process.Held weekly sync meetings with Security Management team to certify the quality of operations are up to the highest standard.Interviewed on-boarded and conducted new hire orientation and training with all individuals who join the team.Supervised 30 on site Security Officers and supports the Global Security Account Manager in reducingrisks, responding to incidents, and overall direction and leadership of the on-site security team Maintained working relationship with property management; holding bi-weekly meetings to review and big-ticket event.Coordinated with cross function teams (Security, IT, Mail Room, Events) to address all operational needs.

Assisted in recruiting, hiring, training and developing a high performing staff consisting of MemberService Representatives, Trainers and Custodians.Assisted in maintaining a welcoming atmosphere for all members, prospective members and guests andensuring staff follows superior customer service guidelines.Supported with Staff Management and provide backup support to Club Manager as needed.Assisted in tracking statistics and reports (weekly, monthly, and annually).Managed and oversee sales team and Staffed and managed 400 hours a week.Prepared sales slips or sales contracts. Instruct participants in maximizing benefits from exercise.Organize classes and cleaning schedules.