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Christopher Scott is listed as SOC Data Technician @ Logix | Monitoring, Troubleshooting, Escalation at LOGIX Fiber Networks, a company with 405 employees, based in Greater Houston, United States, United States. AeroLeads shows a matched LinkedIn profile for Christopher Scott.
Christopher Scott previously worked as SOC Data Tech at Logix Fiber Networks and NOC Technician at Stallion Oilfield Services. Christopher Scott holds Computer And Information Sciences And Support Services from Houston Community College.
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Experienced Network Operations Center Technician with a proven track record of supporting LTE, fiber, and satellite network technologies across diverse industries. Skilled in provisioning, configuring, deploying, and troubleshooting networks, with extensive experience in network monitoring tools and protocols. Known for strong communication skills and the ability to collaborate effectively in team environments to resolve complex technical issues. Currently advancing expertise in cloud technologies and infrastructure through targeted training and certifications, including AWS Cloud Quest: Solutions Architect and Cloud Practitioner. Passionate about leveraging technical skills to deliver innovative and reliable solutions in cloud and networking operations.
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Houston, Texas, United States
As a SOC Data Technician, I am accountable for promptly providing accurate information to internal and external customers via inbound and outbound calls. Responsibilities include efficient management of trouble tickets, employing troubleshooting skills and test equipment to swiftly resolve issues in telecommunications networks. Key tasks involve analyzing.
My job duties include monitoring the VSAT and LTE networks. Analyzing, ranking and troubleshooting alerts and error conditions on the networks. Coordinating the team’s response to monitoring alerts. Interacting with vendors when coordinating a response to service outages. Acting as the first point for all StaRComm escalations, to either resolve or.
Houston, Texas Area
Networking monitoring using tools such as SNMPc and Solarwinds. Create outage and trouble tickets.Complete gateway configurations for residential customers. Troubleshoot internet issues using Telnetfor viewing port activity on Adtrans, static IP setup, adding/removing network devices and remotereboots.
Field incoming requests from end users via both telephone and email in a courteous and professional manner.Transfer or escalate incidents (when required) to the appropriate support level.Follow documented procedures to achieve incident resolution for many repetitive types of support requests.Provide customer with Confirmation of resolved incidents and.
Other employees you can reach at logix.com. View company contacts for 405 employees →
Randy Allen
Colleague at Logix Fiber NetworksBaytown, Texas, United States, United States
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Caliss Isabelle
Colleague at Logix Fiber NetworksHouston, Texas, United States, United States
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Cheryl Horbelt
Colleague at Logix Fiber NetworksKaty, Texas, United States, United States
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Otis Johnson
Colleague at Logix Fiber NetworksHouston, Texas, United States, United States
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Sheng Garcia
Colleague at Logix Fiber NetworksHouston, Texas, United States, United States
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Lanora Proctor
Colleague at Logix Fiber NetworksOklahoma City Metropolitan Area, United States
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Betty Jefferson
Colleague at Logix Fiber NetworksHouston, Texas, United States, United States
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Shelley Medina
Colleague at Logix Fiber NetworksHouston, Texas, United States, United States
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Steve Ross
Colleague at Logix Fiber NetworksReston, Virginia, United States, United States
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Mark Hanson
Colleague at Logix Fiber NetworksChisago City, Minnesota, United States, United States
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Christopher Scott works for LOGIX Fiber Networks.
Christopher Scott is listed as SOC Data Technician @ Logix | Monitoring, Troubleshooting, Escalation at LOGIX Fiber Networks.
Christopher Scott is based in Greater Houston, United States, United States while working with LOGIX Fiber Networks.
Christopher Scott has worked for Logix Fiber Networks, Stallion Oilfield Services, Phonoscope Services, Inc., and Rignet.
Christopher Scott's colleagues at LOGIX Fiber Networks include Randy Allen, Caliss Isabelle, Cheryl Horbelt, Otis Johnson, and Sheng Garcia.
You can use AeroLeads to view verified contact signals for Christopher Scott at LOGIX Fiber Networks, including work email, phone, and LinkedIn data when available.
Christopher Scott holds Computer And Information Sciences And Support Services from Houston Community College.
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