Professional Services HCM Project Manager responsible for all aspects of external client accounts including kickoff workshops, project planning and execution, budgeting/forecasting, system configuration, training, client satisfaction, communications, resourcing, and issue/risk management for HCM software implementations and integrations.• Successfully implemented all SuccessFactors HCM modules.• Initiated, executed and managed projects by creating project plans, critical path evaluations, resource plans, forecasting and risk analysis for successful talent management software implementations.• Worked closely with clients on business requirements/system configuration to ensure that system meets their business need upon implementation. • Delivered several enterprise wide software implementations on time, within budget and with high customer satisfaction for diverse clients in the U.S and abroad. • Managed virtual teams and client teams as project team resources for successful project completion.• Acted as Project Management mentor for new Aasonn project managers.

Professional Services HCM Project Manager responsible for all aspects of external client accounts including project planning and execution, system configuration, training, client satisfaction, communications, budgeting, resourcing, and issue/risk management for Talent Management software implementations and customizations.• Successfully implemented all of SumTotal’s six Talent Management modules.• Initiated, executed and managed projects by creating project plans, critical path evaluations, resource plans, and risk analysis for successful talent management software implementations.• Worked closely with clients on business requirements/system configuration to ensure that system meets their business need upon implementation. • Delivered several enterprise wide software implementations on time, within budget and with high customer satisfaction for diverse clients in the U.S and abroad. • Managed virtual team and client team as project team resources for successful project completion.• Created additional revenue by working with clients on functional customizations. Responsible for creating new Statement of Work (SOW) and Change Requests. • Managed requirements gathering, design and development of the customizations to meet client specialized needs. • Followed SDLC methodology for creating customer specific customizations for unique business needs.

Supporting HCSC with upgrade from SumTotal LMS 7.1 to SumTotal LMS 8.2. Consulting on data synchronization and training migration. Assisting with LMS configurations and User Acceptance Test plan creation and implementation.

Responsible for all aspects of external client accounts including: project planning, client satisfaction, communications, budgeting, resource availability, and issue/risk management for Learning Management System (LMS) and Performance Management software implementations.• Initiated, executed and managed projects by creating project plans, critical path evaluations, resource plans, and risk analysis for successful learning management system and performance management software implementations.• Delivered several enterprise wide software implementations on time and within budget for diverse clients in the U.S and abroad.• Managed remote Professional Services team and client resources as project team resources for successful project completion.• Created additional revenue by working with clients on functionality customizations. Created new SOWs/change orders and managed the design and development of the customizations to meet client specialized needs.• Successfully implemented SumTotal’s first premise LMS upgrade/Performance Management installation under budget. • Accountable for $320,000 a quarter to meet Professional Services financial goals.

Supported the Human Resource’s Learning Management System team as a project manager. Collaborated with internal clients by defining new LMS functionally requirements and managing vendor on the design, development and testing of new enhancements.• Co-project manager for successfully replacing enterprise wide LMS with utilized by 130,000 employees within scheduled timeframe.• Managed several large customization projects so business units could utilize system to meet their business objectives. • Managed LMS vendor on the design and development of functional software customizations meeting business units’ needs.• Utilized PMI’s project methodology for project planning, execution and implementation on multiple projects to ensure project success.• Designed customization release process used by release manager, project managers and vendor for releasing customization code bug free into production system.• Part of technical team that developed e-learning courseware that was used enterprise wide for compliance training.• Developed Microsoft Office instructor led training materials and coordinated countrywide training to support the 1-800-Allstate call center initiative.• Internal consultant that worked with business units in developing instructor led training materials to support business needs.

Oversaw all aspects of training and performance improvement activities for 300 person manufacturing environment.• Conducted training needs assessment, design, development and delivery of instructor-led courses to increase employee productivity• Develop and implemented programs for skill certifications, On-the-Job training and new employee orientations for manufacturing employees to increase employee performance and job satisfaction.