Christopher Smith Email & Phone Number

Dublin City, County Dublin, Ireland

Customer Service and Inventory Manager - RTD

County Dublin, Ireland

Diageo export to approximately 140 countries and 180 consignees within those countries, most of which are 3rd party distributors for finished goods, and wholly owned / JV / 3rd party Customers for BBA products. Approx 12.5k export containers delivering 3000kHL finished goods and 140kHL of GFE.Responsibilities include: Developing and maintaining effective working relationships with key market personnel and service providers thus ensuring an excellent understanding and delivery of the markets requirements in line with Service Level Agreements (SLA’s) and/or Partnership Agreements. Resolving all export issues whilst maintaining full administration processes, ie OTC, SMR, SAP & Sap Customer Data, C&E and Pricing. Managing and delivering all Customer Service KPI’s for my own markets.Through the QIR process, manage the interface between the customer and the Quality dept. when faced with quality issues in market. Co-ordinate timely resolution by liaising with Quality and production facilities. Meet the Diageo compliance agenda (CARM, CT-PAT, H&S, etc).Managing freight processes to ensure appropriate services are selected at optimum cost.

County Dublin, Ireland

I started working at Smyths Toys in September of last year on a Christmas contract in order to fund my college fees. They decided to extend my contract by 6 months after the original contract ended in December. I currently attend college three days a week, and work the other four. My job description entails: Assisting shoppers in the outdoor department.Providing information to the customers in order to increase sales and help them make the right choices.Stocking shelves with merchandise.Reporting discrepancies and problems to the supervisor.Keeping the store tidy and clean, this includes hovering and mopping.Working within established guidelines, particularly with brands.Receiving and storing the delivery of large amounts of stock.

Co. Dublin

Door to Door sales. Improved my customer interaction and relation skills.

Virginia, Co Cavan

Glanbia Plc is a global performance nutrition and ingredients group. I am employed in their Co. Cavan facility where they produce milk protein concentrate and milk powder for export. My role as a forklift operator entailed inspecting, wrapping and labelling of pallets of finished product, ensuring the pallets were labelled with the correct shipping details and no damaged products were shipped.

Virginia, Co Cavan

My role as a hygiene specialist entailed cleaning all of the production lines and equipment to the highest standard, ensuring the facility produced safe food which is a requirement under Irish law.

Virginia, Co Cavan

I worked at Virginia International Logistics for three weeks as part of my Work Placement module at Dublin Institute of Technology. I worked alongside the traffic planning team, accounting team and administration team. This experience helped develop my skills greatly as traffic planners must have good planning skills and the ability to anticipate problems and develop a plan of action to prevent delays in the organization's workflow.

Shercock, Co. Cavan

As a factory operator I was responsible for many tasks including grading, packaging, scanning and labelling

B. Sc. Logistics And Supply Chain Management, Logistics And Supply Chain Management, Average Module Grade: 71%

Activities and Societies: Soccer ClubClass Rep

Leaving Certificate, 435 Points

Activities and Societies: Soccer, Basketball, Gaelic Football