Christopher Solano Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Washington Dc-Baltimore Area

Arlington, Virginia, United States

Washington D.C. Metro Area

-Follow company standards to effectively train new team members -Discuss with management different techniques to employ in order to improve new and current employees job skills-Communicate effectively with patrons to maximize customer satisfaction -Employ cultural competence to meet the needs of non-English speakers-Act as a liaison between the kitchen and customers to increase the overall sales of the restaurant -Earned salesmanship award, out of 50 eligible servers, for having the highest check average and beverage average per customer consistently for 12 weeks-Earned 100% guest delight award for exceeding the company standard of an 85% attentiveness score and beverage recommendation

Remote

-Coordinated weekly meetings between the team of five business analysts and client to discuss the progressions made towards the project’s completion-Analyzed the plant-based market in order to understand the client’s visions and beliefs as it related to their business -Analyzed the business operations, product line, and marketing strategies of 15 potential competitors of my client in order to convey where they can position themselves in the market -Developed 8 recommendations for clients’ new product line that she plans on incorporating in her new product line

-Served as the inaugural Business Analyst Intern for my team as well as the primary Business Analyst-Developed milestone and metrics dashboard using Tableau to provide five Technical Program Managers data visualization of project status -Migrate 4500 data entries from Excel to central Amazon project management system -Coordinated biweekly meetings with internal stakeholders such as Capacity Planners, Technical Program Managers, and Business Intelligence Engineers to learn more about AWS projects and initiatives

College Park, Md

-Assisted and mentored 36 students within a cohort with their research understanding, direction, and methodological approach-Collaborated with the principal investigator to produce strategic communication presentations for two research projects-Awarded Best Poster out of 200 research groups at the National Society of Risk Analysis conference

-Developed a 30-page team research paper on sport and nationalism using the 2018 Dubai World Cup as a case study that received an A grade-Analyzed the responses of governments and non-governmental organizations during crises such as natural disasters and epidemics in order to develop a 30-page research paper that received an A grade

-Tracked 80+ deliverables and inventory weekly using MyDRL software-Assisted 800 residents resolve housing issues -Performed daily audits of keys, swipe cards, and packages within the resident hall