Christopher Tallo Email & Phone Number

Motherwell, United Kingdom

• Account Owner of multiple Key accounts in EMEA (ARR $10.3 million)• Helping customers successfully use MasterControl to improve their business performance.• Partner with Customer Success Teams (CSM) to Service existing accounts and establish relationships with new accounts.• Develop strategic plans to grow customer product use and uptake.• Partner with Customer Success Teams (CSM) to Facilitate new programs, messages, campaigns and offerings.• Partner with Customer Success Teams (CSM) to Maintain accurate customer account data in contact management software - Salesforce.

The Professional Services Consultant role includes performing electronic document control software and system implementation,configuration,Validation, industry specific Best Practice consulting, client product specific training, initialization processes and internal administrative documentation. Responsible for ownership of customer issues/problems pre & post Go-Live.