Sourcing & Procurement: Researching and identifying reliable suppliers/vendors, obtaining price quotes, negotiating contracts, and ensuring timely delivery of goods or services.Vendor Management: Developing and maintaining strong relationships with vendors, assessing their performance, resolving issues or disputes, and evaluating vendor capabilities.Cost Management: Analyzing pricing proposals, comparing costs, and implementing cost-saving strategies while maintaining quality standards.

Supervise and lead all maintenance processes and operations.Track expenses and oversee the budget for maintenance.Maintain all machinery to ensure it’s at working standardsCreate and implement maintenance procedures.Conduct regular inspections of the facilities to detect and resolve problems.Plan and manage all repair and installation activities.Ensure all department workers adhere to the safety policies and procedures.Assign repair schedules and evaluate repair cost estimates.Document and prepare daily progress reports and maintenance logs.Oversee equipment stock and place orders for new supplies when necessary.

Communicate via email and telephone with both retail customers and dealershipsGather facts and keep accurate recordsTroubleshoot and provide technical RV advice and service informationNegotiate and seek resolutions while working within a defined frameworkElevate issues involving safety incidents or those requiring advanced authorization and/or skillsetAbility to clearly explain technical issues to customers and how the issue can be repaired.Assist customers in recommending additional products and services that will enhance the overall use of their RV

Develop new consumer and business accountsProvide outstanding service during and after the saleRecommend changes in products and servicesStay current on the newest technology products and servicesConsistently held title for Top Sales Associate in my storeAwarded Sales MVP for rolling 8 month period