Christopher Veltri Email & Phone Number

Holland, MI, US

Grand Rapids, Michigan, United States

Truck Equipment SalesWestern SnowplowsIndependently managed inventory of Western products including procurement, shipping and receiving, locating, performing adjustments, and filing shortage claims.Assess customer needs and create sales quotes to ensure customer satisfaction.Oversee regional customer accounts for associate dealers of West Michigan.Execute.

Greater Grand Rapids, Michigan Area

Kentwood, MI

• DRIVE SALES AND MARGIN IN ALIGNMENT WITH THE FINANCIAL PLAN, 3% COMPARISON OVER PREVIOUS YEAR, TOTAL SALES $51.5MIL
• MANAGE SALES TEAM OF 15 SPECIALISTS WHOM ARE ACCOUNTABLE FOR PRO-SERVICES, INSTALLED SALES, SPECIAL ORDER SALES, IN-HOME SALES, AND CREDIT
• MENTOR AND COACH SALES SPECIALISTS USING EXTENSIVE KNOWLEDGE OF SALES TECHNIQUES AND CRITICAL SKILLS TO DRIVE PROFITABILITY
• OVERSEE ALL OPERATIONAL ASPECTS OF DAILY BUSINESS
• MANAGE ALL CUSTOMER SERVICE ACTIVITY ON SALES FLOOR THAT ENABLE THE DESIRED CUSTOMER EXPERIENCE
• DIRECT LEADERSHIP OVER 2 SERVICE MANAGERS AND 55 CUSTOMER SERVICE ASSOCIATES

Muskegon, MI

• OVERSAW OPENING AND CLOSING PROCEDURES ALONG WITH HANDLING CASH DEPOSITS AND OUTFLOW FOR A MULTIMILLION- DOLLAR BUSINESS
• DROVE A CULTURE OF OVERALL EMPLOYEE ENGAGEMENT
• RESPONSIBLE FOR INCREASING SALES AND PROFIT MARGIN THROUGH FORECASTING, SALES REPORTS, AND INVENTORY MANAGEMENT
• MAINTAINED AN ACCURATE INVENTORY WHILE REDUCING SHRINK
• TRAINED, MENTORED, AND EVALUATED STAFF PERFORMANCE AND PROMOTED A PROFESSIONAL DEVELOPMENT UTILIZING SALES SPECIALIST PLANNING TOOL, IN AISLE CHATS, AND COACHING
• RESOLVE CUSTOMER CONCERNS/ISSUES THROUGH EFFECTIVE COMMUNICATION WITH CUSTOMERS, VENDORS, INVOLVED PARTIES

Holland, MI

• Supply customers with outstanding and friendly customer service using IMPACT Model to ensure excellent customer interaction. Additional responsibilities involve training/mentoring employees to build an environment of.
• Responsible for the overall sales and merchandise maintenance of Lumber and Building Materials
• Built first-rate rapport with customers to drive current and future profitability
• Maintain an accurate inventory while reducing shrink
• Educate customers on products while adding insight on total project to ensure higher average basket sales
• Implement and monitor store safety techniques to meet company protocol

Holland, MI

Responsible for the overall sales and merchandise maintenance of the assigned department. Maintains the department according to company merchandising standards and store operations policies. Maximizes sales of department merchandise and related products. Ensures that all merchandising and operational activities take place on a consistent basis. Provides.

Holland, MI

Responsible for providing quick, friendly customer service by answering customers questions, providing purchase assistance and keeping shelves stocked. Assigned primarily to one zone on the sales floor, but may be required to work in other areas.

Troy, MI

• Meticulous Security Officer charged with establishing a general security presence utilizing CCTV systems and close supervision of contractors and employees. Successfully maintained security premises and accessed.
• Produced detailed incident reports and enforced policies and procedures with security team.
• Protected against both criminal acts and client rule infractions.
• Served as first response for disturbance investigations and implemented medical emergency protocol for the organization.
• Executed employee training focused on security protocols and best practices.Special Recognition:
• Awarded a Certificate of Appreciation for quick and professional response to a medical situation.

Troy, MI

• Supervised fifteen employees on restaurant databases, kitchen equipment, and customer service
• Overseer of daily earnings, expenditures and company output
• Upheld and maintained OSHA and FDA regulations for a clean and effective work environment
• Ordered and confirmed weekly shipments of produce, restaurant supplies, and inventories