Validate legitimacy of requested returns based on established returns policy.Systemically notify Operations of pending return.Work to maximize quality of returned product.Perform detailed reconciliation of customer return authorization/filed deduction/physical return (3 way match).Recover discrepancy through wholesale customer contact.Provide recommendation of write-offs in case of non-collection.Work closely with Compliance team members to align with departmental strategy.Provide recommendations to more effectively manage Reverse Logistics.Communicate to internal partners to inform status of open chargeback’s.Create and maintain custom reports with Excel and Access.Provide content for development and delivery of Power Point presentations as needed.Oversee administrative functions as necessary.