Christopher Williams Email & Phone Number

Cleveland, Oh, Us

- Prepared and executed manual test cases, according to the defined acceptance criteria, and ensured overall quality of the product and that the system met its defined requirements.- Set up the system and created necessary database queries in order to prepare for testing particular scenarios.- Assisted in the planning and development of test plans, test cases and data. Ensured alignment with business requirements using agile methodologies.- Utilized and helped optimize the use of testing and integration tools in testing efforts.- Created and optimized test collections via Postman.- Created reference step, and orientation pages within Confluence to streamline test set up for new team members as well as partners. - Maintained test plans, environment, data and tools for system enhancements and corrections.- Created and originated test, and test sets using Xray for Jira.- Identified and prioritized issues with testing and system behavior.- Created defect cards using Jira- Effectively communicated defects as well as other instances where improvements could be made based on testing results.- Participated in root cause analysis on problems encountered during testing and recommended possible solutions. - Collaborated with developers and technical support staff as needed to isolate the root cause of defects and provide recommendations.Primary Tools utilized:- Jira with Xray integration- AWS - Step-Functions - Lambda - DynamoDB - CloudWatch - X-Ray- Postman- Confluence- GitHub- Microsoft Office

Westlake, Ohio, United States

Guidewire - QA Analyst I

United States

Associate'S Degree, Applied Science - Eletrical/Eletronic Engineering Technology - Computer Networking Hardware

High School Diploma