Christopher Yee Email & Phone Number

Dispatching drivers based on a manifest schedule of 200+ trips daily with various airlines.Managing a growing team of 50+ Drivers.Collaborating with a small team of leaders about operations.

- Rigorous 225+ hour training program focused on the Salesforce Administration Certification.- Leveraging G-Suite, Zoom, and Slack on a daily basis.- Soft-skills training including personal/professional branding, elevator pitch, technical and behavioral interviewing, general communication skills.

San Francisco Bay Area

- Dispatched agents to field appointments at a 1:3 ratio, finding the most optimal way to satisfy service demand by analyzing priority appointments, and workforce resulting in an increase in efficient field logistics and customer satisfactory.- Ensured daily paperwork and records were properly filled out and kept private for employees to increase compliance with company and state policies.- Navigating Salesforce Pages to troubleshoot issues in sales process to keep sales deals moving on a timely manner resulting in low average appointment times.

South San Francisco, California, United States

- Expert in automotive technology and vehicle specifications with experience on hands-on maintenance leaving the customer with company branding and confidence by answering all concerning questions and narrowing down the car search for the customer.- Car concierge that handles back to back customer appointments to showcase a vehicle leaving a great customer experience and satisfaction.- Experience in multitasking with multiple chat groups and business processes with different departments in communication platforms like Slack and Salesforce Chatter replying in a timely manner to keep sales deals moving forward.

Futuro Health Scholar

Kinesiology And Exercise Science