Christopher Zastrow Email & Phone Number

Williamsville, New York

Clarence, New York

•​Monitor CCTV system for potential shrink.•​Manage key logs, employee usage devices, incident reports, and weekly safety/equipment checklists•​Check customer receipts•​Assist management in coaching employees on better shrink habits to reduce company shrink•​Maintain an open dialogue with sales floor employees

Clarence, New York

• Inventory cycle counts • Inventory Integrity• Maintain and identify Best Buy core values when it comes to shrink • Open dialogue with sales staff and leadership of key opportunities to minimize shrink, yet maximize customer expirence

Buffalo, New York

•​Provide exceptional customer service•​Assist customers in everyday personal banking transactions•​Follow through with customers’ requests in regards to banking issues ex. blocked debit/ATM cards, overdrawn bank accounts, Regulation E disputes.•​Providing the perfect solution to meet customer unmet needs

East Amherst, New York

•​Provide incredible customer service•​Assist customers in location of products, goods, and services•​Cash out customers•​Answering telephones, processing postal drop-offs ex. Fed-Ex, UPS. sensor tagging merchandise before it was displayed onto sales floor

Getzville, New York

•​Process and evaluate delinquent credit accounts•​Contact person(s) linked to accounts and provide viable solutions to bring accounts current. Types of accounts: Capital One, Chase credit cards and other retail store credit cards, etc.•​Answer phone calls•​Know and abide by all rules and regulations set forth in the FDCPA.

East Amherst, New York

•​Provide the best customer service•​Cash out customers•​Direct customers to specific products and provide knowledgeable advice•​Process returns•​Use computer based programs for sales, looking-up products, and special ordering system•​General home repair knowledge

Lockport, New York

•​Provide exception customer service•​Assist customers in finding products•​Cash out customers and cash out WIC and food stamp orders•​Manage self-checkout

Industrial Manufacturing, Industrial Technology/Technician, 2.75

Basic CNC milling skills, Industrial Inspection, Manual Mill and Engine Lathe skills, Mechanical Drafting and Blueprint reading

High School, General Studies, 3.75