Excited to share that I’ve joined R+L Global Logistics as a Domestic Account Executive! In this role, I'll be focusing on optimizing supply chain solutions and managing domestic freight operations to help our clients. Looking forward to contributing to the team and tackling new challenges in the logistics space!FTL-LTL-Dry Van-Reefer-Flatbed Procurement Specialist

Maintained the range and orchestrated the flow of finished food from the kitchen to the dining room. Directed the efforts of kitchen staff to ensure accuracy and standards were being prioritized to ensure guest satisfaction. Coordinated with kitchen staff to prioritize orders based on ticket times, special requests, and dietary restrictions, optimizing efficiency and minimizing wait times for guests. Received November Employee of the Month at a "Diamond Club" restaurant, recognized for delivering exceptional guest service and contributing to the restaurant's success in the top 5% of Darden's brands.

Moved and organized vehicles in showroom and lot, ensuring they were clean, properly displayed, and ready for customer viewings or test drives. Conducted routine checks to maintain the appearance and condition of the inventory. Worked closely with sales and service staff to support dealership operations, including assisting with special events and promotions. This role allowed me to enhance my skills in customer service and operational support, directly contributing to the dealership’s smooth operation and high level of professionalism.

Greeted guests, addressed inquiries, and provided information about the venue’s offerings, including golf courses, food and beverage options, and promotions. Accurately processed customer orders, handled transactions, and managed cash and electronic payments using point-of-sale systems. Maintained a positive demeanor to enhance the overall guest experience.

Answered B2B customer questions, inquiries, and ensured customer satisfaction when receiving on average 75-100 telephone calls daily and facilitated the picking & packing while ensuring accuracy of almost 50 orders a day for customers both shipping and pick up orders. Created an accurate Sales Order that was converted to a Sales Invoice and paid for after being reviewed and approved by accounts receivable and the customer. Orders ranged from $500-$150,000.

Reviewed 300+ job applications and sourced qualified candidates for interviews. Managed interview process from initial phone screening through in-person interviews and conducted 50+ interviews, provided feedback and recommendations resulting in 5 key hires.

Respond to 100+ email inquiries regarding IPIC Access Gold Membership Rewards Program, escalated serious matters to management. Completed audit of social media platforms for unauthorized IPIC pages. Identified 50+ social media partners with IPIC loyalty as influencers. Research travel sites for favorable brand posts and report for exposure. Selected top-grade UGC for IPIC use on social media platforms.