Christopher Burd Email & Phone Number

Victoria, British Columbia

In February 2014, I started at CGI Group as a Senior Consultant in their Victoria, British Columbia, office.At CGI, I have worked mostly in the BC public sector, especially Natural Resources, Social Services, and Health sectors. I enjoy immersing myself in unfamiliar business areas, defining and analysing business processes in ways that communicate to clients and a foundation for business re-engineering initiatives. I have guided successful projects end-to end, from initial roadmap to… Show more In February 2014, I started at CGI Group as a Senior Consultant in their Victoria, British Columbia, office.At CGI, I have worked mostly in the BC public sector, especially Natural Resources, Social Services, and Health sectors. I enjoy immersing myself in unfamiliar business areas, defining and analysing business processes in ways that communicate to clients and a foundation for business re-engineering initiatives. I have guided successful projects end-to end, from initial roadmap to post-implementation review. I have a particular interest user experience and user interaction design. Show less

Victoria, British Columbia, Canada

Victoria, British Columbia, Canada

As a freelance consultant, I completed more than 50 projects in this period, mostly for the BC public sector. Highlights:- An eight-month stint at Haemonetics in Edmonton, developing documentation for a new, web-based enterprise management system in the healthcare sector. The deliverables were part of the FDA submission for the product. Employed a DITA (XML) documentation framework using FrameMaker and oXygen. Evaluated and developed a checklist for user experience (UX)… Show more As a freelance consultant, I completed more than 50 projects in this period, mostly for the BC public sector. Highlights:- An eight-month stint at Haemonetics in Edmonton, developing documentation for a new, web-based enterprise management system in the healthcare sector. The deliverables were part of the FDA submission for the product. Employed a DITA (XML) documentation framework using FrameMaker and oXygen. Evaluated and developed a checklist for user experience (UX). (2010-11)- Content development for a new BC government portal. Wrote public-facing, audience-appropriate content covering multiple policy domains. Also developed user and content models and designed the information architecture for the site. This work involved running a focus group and compiling usage data to support IA and SEO/metadata strategies, and developing video segments. (2009)- Developing enhancements to the BC government's online voter registration web app, both detailed business requirements and a high-level design. This involved major changes to two web applications, three batch processes, and the overall system architecture. (2008)- Writing a policy document for the BC Ministry of Health concerning privacy issues around the Electronic Health Record (EHR). This addressed legislative, policy, and technical perspectives. (2008)- Editing and restructuring 12 volumes of technical documentation for a Canada Health Infoway/eHealth health-data standards project. (2007-08)- Developing redesigns for two government intranets. This involved running focus-group and stakeholder processes, developing information-elicitation exercises, and building iterative prototypes. One project was designated a best-practice benchmark. (2004, 2005)- Developing eleven annual and long-term IT plans for various ministries. The 1997/98 annual plan for Small Business, Tourism and Culture was identified as a model IT plan for small ministries by the government’s IT standards agency. (1995-2005) Show less

Victoria, British Columbia

Led the BA team on a major project to rationalize an inventory of 1400 clinical and line-of-business applications down to 600 and prepare them for deployment in a managed Windows 7 environment. This role required cross-organization strategic vision, large-scale stakeholder engagement, and a thorough understanding of the future support model. Managed stakeholder issues, mentored junior BAs, and built reporting and workflow-tracking tools in SharePoint and Excel.

Victoria, British Columbia

Edited an astrophysical engineering document and a high-value funding proposal to the U.S. National Science Foundation. These complex documents (many graphics, mathematical formulas, etc.) were critical to the project and needed to meet a high professional standard. Edited and rewrote text for clarity, correctness, concision, and conformance to relevant style guides; organized and tracked workflow for teams of up to 21 writers; built workflow-tracking tools. The Herzberg Institute is… Show more Edited an astrophysical engineering document and a high-value funding proposal to the U.S. National Science Foundation. These complex documents (many graphics, mathematical formulas, etc.) were critical to the project and needed to meet a high professional standard. Edited and rewrote text for clarity, correctness, concision, and conformance to relevant style guides; organized and tracked workflow for teams of up to 21 writers; built workflow-tracking tools. The Herzberg Institute is responsible for delivering the Canadian component of the international Thirty Meter Telescope project. Show less

Victoria, British Columbia

Developed information architectures and content strategy for a government website and intranet. Implemented SharePoint-based content-management features, including improved metadata, retention policies, and user self-service. Developed SharePoint-based business tools and performed business analysis for other SharePoint applications. Advised the division executive on SharePoint issues.

Certificate, Business Analysis

Masters Program, Political Science

Bachelor Of Arts, Political Studies And German Literature